Nardine Iskander Email & Phone Number

Toronto, Ontario, Canada

• Ensure accurate medical claims investigation by gathering information from insured and healthcare providers.• Ensure medical claims are valid and settlement are made according to the insurance policy.• Establish and maintain appropriate reserves in accordance with department policies and procedures.• Resolve medical claims by approving or denying documentation, calculate benefits due, authorize payments, or compose a denial letter• Determine the eligible amount for reimbursement and issue payment to insured and healthcare providers

• Prepare and package prescription medications• Assists the pharmacist in entering prescriptions into the prescription software (Fillware), and filling/billing such prescriptions• Non-Sterile compounding of pharmaceutical products• Preparing blisters packs• Maintain prescription and inventory record-keeping systems• Place and receive orders to maintain inventory

• Ensured accurate medical claims assessment by studying medical documentation; assembling additional information as required from outside sources, including claimant, physician and hospital; initiated or conducted investigation of questionable claims• Ensured claims are valid and settlements are made according to the members' insurance scheme• Handled medical pre-authorization requests for treatments in participating / non-participating hospitals and specialists worldwide• Handled clients' emergency medical evacuations with providers• Maintained quality customer services by following customer service practices; responding to customer inquiries

• Established and maintained an in-depth scientific and clinical understanding of cardiovascular medicines• Engaged in scientific exchange with healthcare professionals to communicate and advance the scientific communication platform, as aligned with product goals• Assessed clients’ needs and presented suitable promoted products• Developed scientific communication materials (slide presentations) for dissemination to Health care professionals through contacts and meetings• Worked with sales team to develop strategies and implemented brand strategies to ensure a consistent marketing message

• Dispensed medicines• Sold over-the-counter medicines• Offered specialist health checks, as Blood Pressure monitoring, Diabetes screening and Weight Reduction programs• Sold healthcare and cosmetic products, such as Toiletries and make up• Kept up to date with the current pharmacy practice and new drugs and their uses