Nardine Iskander Email & Phone Number

Toronto, Ontario, Canada

• Ensure accurate medical claims investigation by gathering information from insured and healthcare providers.
• Ensure medical claims are valid and settlement are made according to the insurance policy.
• Establish and maintain appropriate reserves in accordance with department policies and procedures.
• Resolve medical claims by approving or denying documentation, calculate benefits due, authorize payments, or compose a denial letter
• Determine the eligible amount for reimbursement and issue payment to insured and healthcare providers

• Prepare and package prescription medications
• Assists the pharmacist in entering prescriptions into the prescription software (Fillware), and filling/billing such prescriptions
• Non-Sterile compounding of pharmaceutical products
• Preparing blisters packs
• Maintain prescription and inventory record-keeping systems
• Place and receive orders to maintain inventory

• Ensured accurate medical claims assessment by studying medical documentation; assembling additional information as required from outside sources, including claimant, physician and hospital; initiated or conducted.
• Ensured claims are valid and settlements are made according to the members' insurance scheme
• Handled medical pre-authorization requests for treatments in participating / non-participating hospitals and specialists worldwide
• Handled clients' emergency medical evacuations with providers
• Maintained quality customer services by following customer service practices; responding to customer inquiries

• Established and maintained an in-depth scientific and clinical understanding of cardiovascular medicines
• Engaged in scientific exchange with healthcare professionals to communicate and advance the scientific communication platform, as aligned with product goals
• Assessed clients’ needs and presented suitable promoted products
• Developed scientific communication materials (slide presentations) for dissemination to Health care professionals through contacts and meetings
• Worked with sales team to develop strategies and implemented brand strategies to ensure a consistent marketing message

• Dispensed medicines
• Sold over-the-counter medicines
• Offered specialist health checks, as Blood Pressure monitoring, Diabetes screening and Weight Reduction programs
• Sold healthcare and cosmetic products, such as Toiletries and make up
• Kept up to date with the current pharmacy practice and new drugs and their uses