Revenue Assurance Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Narender Kumar Email & Phone Number
Revenue Assurance
at
airtel
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Revenue Assurance
Location
Delhi, India, India
Company size
Who is Narender Kumar? Overview
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Quick answer
Narender Kumar is listed as Revenue Assurance at airtel, a company with 44419 employees, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Narender Kumar.
Narender Kumar previously worked as Revenue Assurance Manager at Airtel and Assistant Manager at Airtel. Narender Kumar holds Bachelor Of Commerce (B.Com.), Commerce from University Of Delhi.
Company email context
Email format at airtel
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airtel
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Profile bio
About Narender Kumar
Narender Kumar is a Revenue Assurance at airtel. He possess expertise in ms access, c, rad, sincerity, all the software used in our department and 16 more skills.
Listed skills include Ms Access, C, Rad, Sincerity, and 17 others.
Current workplace
Narender Kumar's current company
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Airtel
6 roles
Narender Kumar work experience
A career timeline built from the work history available for this profile.
Assistant Manager
Taking care of international roaming (Tapin and Tapout) reconciliation between two systems.
May 2015 - Jul 2024
Sr. Executive Revenue Assurance
- Configuration of New PCNs / Products on IN.
- Configuration in the sense of Designing Product that meet marketing requirement and computability with system.
- End to End Verification of New Products on System - (IN, LAPU, Other Nodes) - Pre - Post Launch.
- Review of UAT for new products and packages for prepaid.
- Review & validation of INDRs generated for different call scenarios, by team member.
- Conducting Regular Cleanup on IN to avoid possible hidden leakages / Wrong flows.
Nov 2009 - May 2023
Product Development Deptt
Jun 2009 - May 2023
Customer Service Department (Executive)
Kou Chan Knowledge Convergence (P) Ltd.
- Prepaid Coordinator handling Complaints Related to Balance Depletion, PCO, Mchek, FWP & Recharge Issues.
- Coordinating with different departments internal and external to provide correct resolution to the complaints.
- Analysis of complaints and highlighting the analysis to different departments for further improvements.
- Working on complaint reduction by coordinating with the inbound, closing and Closelooping team.
- Maintaining and sharing MIS with reporting manager
Mar 2008 - Nov 2009
Billing Department
Agies Bpo
- Resolution and end to end closure of customers cases and complaints Inter departmental co-ordination for resolution of cases within SLA. Maintain high level of CSI score and self-knowledge
- Ensure process adherence as per laid out process.
- Preparation of various MIS Reports related to activation and TAT, Agent MIS, and provisioning errors.
- Handling the complaints of Billing & Waiver Closure
- Calculating Charges as per payment
Feb 2007 - Mar 2008
Team & coworkers
Colleagues at airtel
Other employees you can reach at airtel.in. View company contacts for 44419 employees →
MK
Mohit Kapoor
Colleague at Airtel
Faridabad, Haryana, India, India
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AG
Amit Gupta
Colleague at Airtel
Lucknow, Uttar Pradesh, India, India
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MG
Mayank Garg
Colleague at Airtel
Gurugram, Haryana, India, India
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TN
Tanu Negi
Colleague at Airtel
Dehradun, Uttarakhand, India, India
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AP
A Prepaid
Colleague at Airtel
Bengaluru, Karnataka, India, India
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HT
Hina Tabassum
Colleague at Airtel
Jabalpur, Madhya Pradesh, India, India
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SY
Sandeep Yadav
Colleague at Airtel
Jalandhar, Punjab, India, India
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MW
Maninder Willasra
Colleague at Airtel
Punjab, India, India
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SD
Sushma Dixit
Colleague at Airtel
Ranchi, Jharkhand, India, India
View →
RK
Rahul Kumar Mishra
Colleague at Airtel
India, India
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Mohit Kapoor
Colleague at Airtel
Faridabad, Haryana, India, India
View →
AG
Amit Gupta
Colleague at Airtel
Lucknow, Uttar Pradesh, India, India
View →
MG
Mayank Garg
Colleague at Airtel
Gurugram, Haryana, India, India
View →
TN
Tanu Negi
Colleague at Airtel
Dehradun, Uttarakhand, India, India
View →
AP
A Prepaid
Colleague at Airtel
Bengaluru, Karnataka, India, India
View →
HT
Hina Tabassum
Colleague at Airtel
Jabalpur, Madhya Pradesh, India, India
View →
SY
Sandeep Yadav
Colleague at Airtel
Jalandhar, Punjab, India, India
View →
MW
Maninder Willasra
Colleague at Airtel
Punjab, India, India
View →
SD
Sushma Dixit
Colleague at Airtel
Ranchi, Jharkhand, India, India
View →
RK
Rahul Kumar Mishra
Colleague at Airtel
India, India
View →
1 education record
Narender Kumar education
FAQ
Frequently asked questions about Narender Kumar
Quick answers generated from the profile data available on this page.
What company does Narender Kumar work for?
Narender Kumar works for airtel.
What is Narender Kumar's role at airtel?
Narender Kumar is listed as Revenue Assurance at airtel.
Where is Narender Kumar based?
Narender Kumar is based in Delhi, India, India while working with airtel.
What companies has Narender Kumar worked for?
Narender Kumar has worked for Airtel, Kou Chan Knowledge Convergence (P) Ltd., and Agies Bpo.
Who are Narender Kumar's colleagues at airtel?
Narender Kumar's colleagues at airtel include Mohit Kapoor, Amit Gupta, Mayank Garg, Tanu Negi, and A Prepaid.
How can I contact Narender Kumar?
You can use AeroLeads to view verified contact signals for Narender Kumar at airtel, including work email, phone, and LinkedIn data when available.
What schools did Narender Kumar attend?
Narender Kumar holds Bachelor Of Commerce (B.Com.), Commerce from University Of Delhi.
What skills is Narender Kumar known for?
Narender Kumar is listed with skills including Ms Access, C, Rad, Sincerity, All The Software Used In Our Department, Committed And Devoted Towards Work, Bi, and Finance.
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