Narender Kumar Email and Phone Number

• 13+ years of professional experience as Business Analyst and Project Management in IT services industry with strong focus on project management, requirements gathering for business process and Implementation.• Expertise in customize ERP package including HRMS, Payroll, Material Management, Finance, and Pension. • Responsible for gathering business requirements, documenting, and developing functional requirement and preparing SRS for Payroll and Finance in a Government Project (Gujarat) and ERP for Government Clients.• Adapting Agile (Scrum) in the Project Development Life cycle. Playing multiple roles as Senior Business Analyst, Product Owner and Scrum Master at times.• Serving as a liaison between the Customer and offshore development team.• Serving as a liaison between the programmers and internal business entities in designing and implementing functionalities.• Communicating process changes, enhancements, and modifications to the team. Collaborating in the planning of new product decisions and enhancements to existing applications. • Experience in coordinating with business and IT across all phases of software development life cycle. Adapted KANBAN for identifying the bottlenecks in the project development and smooth and risk-free project delivery • Proficient in conducting project feasibility studies for setting up and stabilizing business operations.• Expertise in writing and implementing Test scenarios, Test cases, and maintaining Traceability Matrices for baseline documents. Performing User acceptance test immediately after every build.• Worked on MySQL for understanding database structure and written queries to get data.• To take ownership of implementation process with clients/customers.• Involved in preparing Process Flow Diagram & other UML Diagrams.• Strong communication, interpersonal, analytical, persuasive & team building skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.