Project BITECHNOLOGYClient Barclays CapitalPeriod From May 2012 to May 2016Description BITECHNOLOGY is responsible for Support and administration of BI tools such as Business Objects, Microsoft BI and QLIKVIEWOur team is responsible for providing expert administration and user support services for various shared services used throughout the firm.Position Working as a BI Admin Lead providing Level 1,2 and 3 Tech Support and Escalation contact for Daily server management/administration activitiesContribution • Working in a global team.• Production Support. Co-coordinating with users of various geographies.• Escalation contact for day to day calls from Level 1 ,Level2 Support Team.• Co-ordinate the activities between users, Developers and process.• Managing/guiding the team to complete the targets• Co-ordinate with clients and plan/assign the scheduled work.• Performing blend of activities posted in below project.Environment Windows 200X , oracle 10g, Business Objects XIR2,BOXI 3.1 and BI 4.0,Qlikview, Microsoft BI (SSRS)

Project DTACCClient Credit-SuissePeriod From July 2007 to May 2012Description DTACC (Development Tools And Common components) is part of the strategy and core services IT Division. DTACC contributes to the enablement of the strategy by delivering shared tools, utilities and services that support the strategy.DTACC team is responsible for providing export administration and user support services for various shared services used throughout the firm.Position Working as Senior Software Engineer providing Level 1 and 2 Tech Support and Escalation contact for Daily pre & post migration activities.Contribution • Working in a global team.• Production Support. Co-coordinating with users of various geographies.• Escalation contact for day to day calls from Level 1 and Level 2 Support Team.• Co-ordinate the activities between users, Developers and process.• Performing blend of activities posted in below project.Environment Unix ,Windows 200X , oracle 10g, Business Objects XIR2

Project Global Business SolutionsClient Business Objects Vendor SupportPeriod From July 2006 to July 2007Description Worked as a Admin Engineer and provided support for Level 1 and Level 2 casesPosition Working as an “Engineer Architecture”Contribution  Installation/Configuration/Deployment of Business Objects Technical hands-on expertise in using Business Objects 6.x/XI r1/r2 (Supervisor, Designer, CMC, CMS, CCM, WebIntelligence, Desktop Intelligence) Experience in building Universes and creating Reports using Business Objects. Providing assistance to clients in scheduling the sending of reports (report bursting) to various users. Addition and creation of users & Groups in BO & CE. Worked on issues related to different Servers & Server Groups. Knowledge of different authentication methods (Enterprise, NT, AD, LDAP) & single sign on in each mode. Understanding and discussing the new requirements from clients through regular interaction. Providing assistance to users in Database Connectivity (Oracle,SQL). Designed Reports in Crystal Reports (9 & XI). Installation & Configuration of Application Servers (IIS & Tomcat). Basic Conceptual Knowledge of Hyperion and its features.Understanding of Differences between Business Objects and Hyperion acquired from internet.Environment Crystal Enterprise 9, Crystal Enterprise 10, Business Objects XI (R1 & R2), Crystal Reports 9, Crystal Reports XI.