With over 9 years of experience in the FMCG and food service sectors, I am a passionate and results-oriented leader with expertise in logistics, sales, and customer service. I am currently the Senior Manager Ecommerce at Patanjali Ayurved Limited, where I lead the daily operations and growth of the online channel, collaborating with internal and external stakeholders to achieve the desired market share and customer satisfaction.In my current role, I am responsible for setting and achieving aspirational growth targets, managing B2B client and vendor onboarding, conducting MIS and analysis on sales performance and trends, and ensuring that company policies and procedures are followed. I leverage my skills in customer satisfaction, succession planning, and Microsoft Office to deliver high-quality results and solutions. I also bring diverse perspectives and experiences to the team, as I have previously worked as a Senior Manager Institutional Sales at Patanjali and a Training Manager at Domino's, where I pioneered innovative business avenues, established connections with rural India, and led the training and development program for the region.