Margaret Baou Email & Phone Number

Austin, Texas Metropolitan Area

• Manages sales team day to day activities
• Writes daily report to upper management, which includes cash deposits, payrolls, and scheduling
• Coordinating and assisting with administrative tasks and support for sales team
• Reconciling daily sales and research/adjust any discrepancies
• Weekly meetings with designers and associates
• Maintains filling system, training, and safety records

Austin, Texas Metropolitan Area

• Performed complex quality and timely customer service
• Responsible for investigating and reviewing fraudulent activities claims
• Managed and organized administrative tasks, including data entry filing and document preparation, maintaining accurate records and assisting in generating reports
• Assistance to unit supervisor and unit staff in interpreting policy. Coordinated and/or composed correspondence and reports regarding technical program initiatives
• Training for new workers, completing unit reports, answered public inquiries regarding Unemployment Insurance
• Expertly answered calls from customers for Regular, Disaster/Pandemic, Extended & Federal benefits, adjudicated new hire, Separation/Non-Separation cases, integrated the automated benefits system and program to.

Austin, Texas Metropolitan Area

• Planed, assigned, and supervised the work of others
• Worked under minimal supervision with extensive latitude for the use of initiative and independent judgment
• Coordinated activities of all sales associates and assigned daily tasks
• Responsible for store operations: taking care of cash registers, nightly deposits, and capturing accurate information for all transactions
• Participated in weekly meetings with associates to determine pain points and incorporate changes to training programs
• Collaborated with team members to ensure smooth daily operations and resolved customer issues

Agoura Hills, California, United States

• Provided administrative and technical assistance in support of BSP Programs, workgroups, and webinars.
• Coordinated calendars, meetings, and other activities within the section
• Scheduled and reserved meeting rooms. Ensured agendas and meeting materials were prepared, approved, and distributed in advance (both electronically and in hard copies)
• Took meeting notes and distributed them to attendees
• Drafted routine correspondence
• Supported the New Employee Orientation (NEO) and NEO Program Coordinator with coordination and scheduling of NEO webinars

Doha, Qatar

• Selecting and building business relationships with suppliers and partners, product development and project management
• Communication with people outside the organization, representing the organization to customers, the public, government, and other external sources
• Dealing firsthand with the textiles and luxury suppliers
• Developing customer portfolio and market analysis, contract negotiation and drafting
• Interior Designer and sales coordinator, maintained a very high level of knowledge of all textiles such as fabric, wallpaper, and leather
• Controlled store expenses and maintained the budget

Doha, Qatar

Merchandising of luxury furniture. Achieved sales targets on a monthly base and maintained excellent customer relations. Obtained a very high travel to clients to represent the product line of interest. Captured and reported customers' needs. Responsible for preparing product pricing issue sheets and product launch plans. Coordinated and supervised the.