Narinder K. Email & Phone Number

India

* Spearheading the development and execution of transformative career development strategies, benefiting students and alumni.* Coaching over 1500 students in one-on-one career counseling, bolstering their resume-building, interview preparation, and job search skills.* Pioneered the creation and upkeep of comprehensive career resources, including digital platforms, guides, and informational materials.* Kept abreast of dynamic industry trends, job market dynamics, and professional growth avenues.

India

* Transformed the lives of 2000+ students in Communication Skills, Interview Prep, LinkedIn Optimization, and Professional Grooming.* Designed tailored, time-efficient training for organizations.* Customized soft skills training for diverse industries, enhancing communication, leadership, and problem-solving.* Guided individuals and organizations in personal and professional development.* Empowered clients to strengthen networks and relationships.* Cultivated self-confidence, adaptability, and essential modern workplace skills.

Noida, Uttar Pradesh, India

* Analyzing individual needs to formulate strategies, achieving a 2x increase in efficiency.* Enhancing profiles for 80% relevancy in the market and specific roles.* Guiding 1000+ professionals and businesses to optimize personal branding, career framework, and portfolios for successful transitions.* Ensuring progress tracking for greater accountability, resulting in a 50% increase in actionable steps and improved outcomes.

Dubai, United Arab Emirates

* Orchestrated collaboration with over 5 department heads to pinpoint training requisites and crafted meticulously tailored programs to elevate individual departmental performance.* Catalyzed change in the lives of more than 700 employees through impactful soft skills training encompassing diverse topics such as Problem Solving, Leadership, Heartfelt Service, Ramadan Awareness, Team Building, Advanced/Telephone Etiquette, Body Language, Effective Communication, Confidence Building, Problem Resolution, Handling Difficult Situations, and Grooming.* Devised and executed a holistic training strategy including weekly training schedules, cross-training initiatives, program development, performance metrics, comprehensive monthly training reports, and both internal and external audits.

Dubai, United Arab Emirates

* Ensure unparalleled customer satisfaction through strong relationships and exceptional service.* Guide and lead teams to exceed customer requirements, ensuring product/service excellence.* Handle client issues promptly and accurately throughout the implementation cycle.* Manage and train resources for consistent, high-quality customer service.* Assist in sales strategies, business planning, and decision-making processes.* Negotiate, manage agreements, and develop innovative problem-solving methodologies for customer issues.

Abu Dhabi, United Arab Emirates

* Coached and motivated ab-initio and recurrent Cabin Crew, focusing on soft skills training.* Prepared classrooms and mock cabins for training sessions, ensuring a conducive learning environment.* Communicated crucial SEP updates to the cabin crew, ensuring up-to-date safety protocols.* Taught face-to-face approximately 30 hours per week and served as an examiner.* Advised fellow trainers and facilitated mutual growth within the department.* Maintained a safe and secure training environment, promoting a culture of safety.* Designed, developed, and updated training materials, ensuring relevance and effectiveness.* Conducted aircraft visits and familiarization sessions for cabin crew, enhancing operational knowledge.* Managed ongoing crew performance, motivation, and development through direct engagement.* Led a diverse team including butlers, chefs, and FB managers, ensuring high-quality service delivery.

New Delhi, India

*Lead onboard team and make sure that they deliver service with high standards and maintain the safety of the aircraft, guests, and crew all the time.*Managed and coached junior cabin crew members during flights.*Assisted passengers and instructed on passenger safety.*Relayed communication to passengers and cabin crew and from the flight deck in a professional and personable manner.*Influenced business- and first- class clients to make educated beverage- pairing decision based on taste and meal menus.

New Delhi Area, India

To manage crew members and to make sure the highest standard of safety and service were maintained.

New Delhi Area, India

* Greet and bid farewell to all guests during check-in and check-out, ensuring a warm and memorable experience.* Efficiently address guest complaints and concerns, striving to provide personal attention to VIP guests.* Deliver exceptional customer service in alignment with hotel standards.* Collect guest feedback upon departure, noting preferences and concerns.* Equitably distribute reservations among servers, communicating special requests and ensuring smooth service, even for occasions like birthdays and anniversaries.

Initial Aviation Auditor., Aviation/Airway Management And Operations

Human Factors Awareness Workshop.

Crew Resource Management For Flight Deck Course, Crm For Flight Deck

Safety Management System.

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Bachelor Of Arts - Ba, English Language And Literature/Letters