Zoe Nash Email & Phone Number

Garden Grove

Cypress, California

• Deliver exceptional customer service to a diverse population by resolving patron problems, complaints, and billing issues by listening and communicating with patrons to understand their needs. • Enable users to connect with information and ideas by answering general collection queries and assisting patrons in the use of library resources including databases, computers, and software.• Collaborate with colleagues to execute tasks and projects to ensure operational efficiency and customer satisfaction.• Supervise volunteers and pages in library duties including shelving and special projects to ensure effective workflow.• Utilize the integrated library system, Sirsi, to process library materials and to maintain patron records.• Maintain and mend collection including weeding in order to maximize library’s physical space and resources.

Long Beach, California

• Conducted inventory of existing collections and arranged, rehoused, and described collections by creating records and appropriate finding aids to make invisible collections visible and usable. • Assessioned over 300 postcards to image collection and created an online historical postcard collection, including digitizing and creation of image metadata in accordance with Dublin Core Standards and Library of Congress Subject Headings.• Conducted historical research in order to identify landmarks and locations for accurate descriptive metadata to enable use and discovery of images.• Utilized the digital asset management system, ContentPro, to manage the digital files as well as to provide easy user access to the collection.• Created guidelines and instructions for scanning and editing images for future library interns to ensure consisitency.

Greater Chicago Area

• Conducted research to identify and contextualize museum objects to ensure accurate descriptive metadata to enable use and discovery of objects. • Input data and research findings into museum database using Drupal Content Management System.• Wrote concise summaries of research findings to contextualize museum objects to increase use and allow for integration of related materials.

Master Of Library & Information Science (Mlis)

Bachelor Of Arts (Ba), Cultural Anthropology