Natalia Munoz Cuevas Email & Phone Number

Madrid, Es

Madrid, Es

Madrid, Comunidad De Madrid, España

Toronto, Ontario, Canada

Providing comprehensive administrative support of the employment and deployment to over 200+ Expedition Team members by utilizing a suite of software solutions and spreadsheets. Meticulously collecting, managing and analyzing data to develop and accomplish various projects and processes always with the aim of streamlining and enhancing operational procedures. • Assist with the onboarding of newly hired Expedition Team members by setting up their SharePoint profiles as well as… Show more Providing comprehensive administrative support of the employment and deployment to over 200+ Expedition Team members by utilizing a suite of software solutions and spreadsheets. Meticulously collecting, managing and analyzing data to develop and accomplish various projects and processes always with the aim of streamlining and enhancing operational procedures. • Assist with the onboarding of newly hired Expedition Team members by setting up their SharePoint profiles as well as troubleshooting access issues and solving questions.• Assist in the contracting process of the Expedition Team by precisely populating and cross-referencing an Excel document with detailed contract information to ensure its accuracy. Sent over 200+ contracts to Expedition Team members every season using DocuSign.• Collect and track Mandatory Certifications for the contracted Expedition Team members.• Diligently build and maintain embarking manifests containing Expedition Team’s passport information and other personal details and sent them over within the required deadlines. • Optimize the efficiency of my day-to-day workload by leveraging diverse Microsoft Excel functionalities, reshaping processes and workflows to improve my team’s productivity.• Develop comprehensive task manuals, planned and conducted training sessions for new co-workers, ensuring streamlined operations and seamless onboarding processes.• Establish a high level of responsibility in handling sensitive data at the company level, maintaining confidentiality and integrity at all times. Show less

Toronto, Ontario, Canada

• Developed and updated a wide range of travel products and rates for the company's database and company’s brochures, conducting market research and analyzing competitor offerings to ensure accuracy and competitiveness.• Coordinated with travel agents, destination operators, airlines, hotels, and tourist boards to manage travel arrangements and create detailed, customized proposals for leisure and corporate clients, ensuring high satisfaction and repeat business.• Managed all… Show more • Developed and updated a wide range of travel products and rates for the company's database and company’s brochures, conducting market research and analyzing competitor offerings to ensure accuracy and competitiveness.• Coordinated with travel agents, destination operators, airlines, hotels, and tourist boards to manage travel arrangements and create detailed, customized proposals for leisure and corporate clients, ensuring high satisfaction and repeat business.• Managed all aspects of invoicing, documentation, and quotations for both individual and group travel, maintaining meticulous attention to detail and timely communication to ensure seamless service delivery. Show less

Ecuador

• Responsible for engaging in the complex technical analysis of international routes (New York, Fort Lauderdale & Lima) markets of TAME Airlines; performing operational and pricing flight evaluations, and the capture and production of information obtained and processed in support of interdepartmental requirements. • Optimizing flights’ revenue on assigned routes by considering operational costs, occupational factors, customers’ demand, cargo’s income, seasonality, federal taxes, and… Show more • Responsible for engaging in the complex technical analysis of international routes (New York, Fort Lauderdale & Lima) markets of TAME Airlines; performing operational and pricing flight evaluations, and the capture and production of information obtained and processed in support of interdepartmental requirements. • Optimizing flights’ revenue on assigned routes by considering operational costs, occupational factors, customers’ demand, cargo’s income, seasonality, federal taxes, and other factors.• Developing and executing multi-dimensional sales support with market researches, monitoring competitive airlines and assisting with marketing programs; proceeding with the creation of weekly and monthly promotions. Show less

Diploma, Tourism And Travel Services Management, Gpa 4

Bachelor’S Degree, Hospitality Administration/Management