Student Services Coordinator
CurrentStudent Services Coordinator/Accommodation Specialist/Independent Sales (12/2013 – present)- Collaborate with customer sales offices to facilitate enrollment, respond to inquiries and successfully resolve academics, logistics, and cultural adjustment issues of more than 200 international students.- Coordinate the housing of more than 100 students in homestays and residences. Mediate students and host families’ conflicts. Maintain strict attention to details in managing student payments and travel logistics.- Ensure accurate reporting by designing and implementing databases and spreadsheets to gather and track financial information and legal documents.- Manage independent sales by providing an excellent customer service and personal approach.- Provide supervision and training to internsStudent Relations Coordinator (12/2012 – 12/2013)- Managed and ensured the accuracy and completeness of more than 300 student academic records including enrollments, immigration documentation, survey reports, financial documentation, and grade postings.- Managed daily operational activities including collecting and tracking weekly payments of up to $1,500 and maintaining accurate financial records.
