Natalia Yang Email & Phone Number

Sydney, New South Wales, Australia

I am responsible for ensuring that our HRIS (SAP SuccessFactors) is fit for use by the relevant application owners, stakeholders and employees. Working collaboratively with internal customers and software platform partners to design, implement, and support integrated solutions to achieve availability, architectural, security, and operational objectives.Scope of the role includes:- Coordinating and implementing technical configuration changes to the HR system- Managing system upgrades and additions- Architecting and implementing HR system enhancements and solutions.- Architecting and designing the HR systems environments to ensure all integration needs are met and fully implemented as necessary.- Develop and implement an HR Systems roadmap to identify existing architecture weaknesses and opportunities to improve the HR System.- Providing advice and implementing the development of business recovery, disaster recovery, and business continuity plans to deliver/ensure system availability, reliability, and stability to meet business needs.- Ensuring solutions implemented meet cyber, privacy, and quality control requirements.- Supporting the security maturity of the HR Systems- Provide guidance and assist with escalations from the wider team

North Sydney, New South Wales, Australia

Skout Solutions sits on-site at Ventia.Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely, and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.Working alongside the Operations Analysts to support Ventia and the wider Skout recruitment team, I am responsible for delivering the end-to-end process/system management of the Recruitment module in SuccessFactors.Key responsibilities include:- Oversee daily operations of the Recruitment technology stack focusing on SuccessFactors HRIS, ensuring system configurations meet business requirements and best practices and troubleshooting or directing system issues to relevant SMEs, within defined SLA.- Lead the application of existing tools and develop solutions to optimise operations and enable greater productivity and workplace systems integrations. - Coordinate, triage, and manage all Recruitment system change requests through Dev, Test & Prod and collaborate with recruitment, HR, and IT teams to identify people system enhancement opportunities.- Lead the implementation of new features and functionalities aligned to business cases and train/ support end-users in self-service features of SuccessFactors Recruitment and other systems. - Manage third-party HR technology support vendors and oversee vendor contracts, ensuring renewal, compliance, and monitoring performance.The administrator of other SuccessFactors modules: Learning and Onboarding

North Sydney, New South Wales, Australia

I am responsible for looking after the daily operations, systems and processes that keep the recruitment team working.Working on the Success Factors recruitment system, my key responsibilities include:- Managing all changes (test and production environment)- Troubleshooting (internal and external)- Project management- Team training- Managing internal comms- System testing and backend system/template management. Also involved with:- Managing external suppliers- Contracts and licences- General team administration

Sydney, New South Wales, Australia

Leichhardt, New South Wales, Australia

Sydney Catholic Schools (SCS) is responsible for the leadership of 150 Catholic primary and secondary schools across the Archdiocese of Sydney, which educates over 70,000 students. With a primary goal of ensuring each student feels welcome and has the support to thrive academically and socially.Working in partnership with senior leaders and directors, I seek to understand resourcing requirements and deliver a quality, effective and efficient end to end (from raising requisitions through to employee onboarding) recruitment service to source and engage the very best talent for the organisation to achieve the mission, vision and values.Partnering with leaders in IT, Finance and Property, Executive Director's office, Mission and Identity and Education and Research teams, I am responsible for:- Thorough job briefs to understand the strategic purpose of the position and how it fits in with the rest of the business.- Customised job ad writing.- Fair and equitable application assessment including phone screening, psychometric testing, interviewing, reference checking, background checking.- Contract and letter generation.- New employee onboarding.- Employee off-boarding.- New staff training and mentoring.- Weekly and monthly reporting (generating, compiling and interpreting)Projects i'm involved with:- Annual Teaching Internship end to end recruitment- Role description over-haul - ensuring consistency and compliance- Roll out and testing of ATS- Report generation and dashboard (ongoing)- Service / process improvement (business-wide policies and procedures)

Sydney, Australia

Collaborating with the Talent Acquisition Team, wider HR team, recruitment agencies, finance and various other stakeholders, I strive to exceed our delivery targets ensuring I am offering exceptional candidate care, assessing culture fit and attracting and retaining top talent for LANZ and China.Reporting to the Talent Acquisition Manager I am responsible for:- High volume end to end internal recruitment of both professional services & academic vacancies in a fast paced dynamic environment - Relationship building & support of hiring managers throughout recruitment process advising on best practice and tailored strategies in line with Laureate Mission, culture and values- Effectively communicate & collaborate with wider HR functions to streamline and improve processes- Ensuring accuracy & compliance on all administration- Provide exceptional candidate care including feedback to candidates and answering queries in a timely manner- Download, segment & present weekly Talent Acquisition metrics- Talent team mentoringAchievements:- Promoted to Talent Acquisition Advisor from Coordinator in 2 months- Created and presented weekly Talent Acquisition reporting dashboard to executive team to drive process improvement and retention strategies - Creation and maintenance of recruitment requisition platform, reporting and follow up dashboard- Established PSA and successfully negotiated ToB with general and niche recruitment agencies- Reviewed, consulted and updated ANZ Employee referral policy and procedure- Co-established and implemented Talent Acquisition service level agreement across ANZ and China based on data insights- Co-established Talent Acquisition 2020 budget using both 2018 and 2019 data that developed insights and provided future projections - Successfully delivered and implemented enhancements to Jobadder (ATS) enhancement project- Re-established Head Office Culture Club and designated Culture Champions to increase wellbeing and engagement

Sydney, Australia

Laureate’s network of nearly 70 campus-based and online universities in 23 countries offers undergraduate and graduate degree programs to over one million students worldwide. Ours is the largest global network of degree-granting higher education institutions, and our students are part of a diverse, international community that spans the Americas, Europe, Africa, Asia and the Middle East.Working within the Human Resources department, specialising in sourcing, attracting, recruiting, screening, interviewing, and on-boarding employees for the organisation.

Pyrmont, Sydney

As a Student Service Officer / Customer Service Officer my role was to support the delivery of programs, events and activities designed to enhance student engagement for on campus and online students. In my role I provided a happy and helpful service for the campus community, taking the effort out of enquiries to maximise customer engagement. Reporting to the Campus Life Coordinator, I was responsible for:- Provide outstanding customer service to staff, students, prospective students and the broader campus community via a “one-stop-shop”- Respond to student enquiries face to face, email and phone- Ensure high-quality, accurate, compliant and timely processing of student records- Development and planning of on campus student events in line with student journey (trimester based)ACHIEVEMENTS:- Appointed Student Services Team Leader (Apr 2017 - Jun 2017) where I was responsible for:- Managing workload and roster of Student Service team- Point of escalation for student and staff queries and complaints- Review and advise approval for all student academic processes- Established annual on campus student and staff events calendar- Establish on campus student and staff events check list- Created Student Services Advisor productivity report

Master Of Public Relations And Advertising

Activities and Societies: Basketball society

Bachelor Of Arts (B.A.), Human Resources Management And Chinese Studies

Activities and Societies: Basketball society