Natalie Brown Email & Phone Number

- Maintaining an internal CRM database to accurately record all supporters' details and process donations, respecting the confidentiality of personal data in line with GDPR regulations- Regularly liaising with other departments to keep up to date with recent activity across the organisation - Crafting impactful communications that are distributed to.

Responsible for dealing with complex queries (supporter bereavement, processing donations, banned breed dog ownership) in a caring and empathetic manner.

Coaching and mentoring up to six 4-14 year-olds at a time in English and Maths

As a Student Ambassador, I represented the University, helping out on open days, talking to prospective students, working in call centres and carrying out other administrative duties. The aim being to give people the best experience when visiting/ getting in contact with the University.