Auditor
Current1. Obtain and review vendor contracts, customer service records, invoice and tariffs for all client services to ensure accurate service plans, billing, etc. 为客户所使用的电讯服务,获取并检查运营商的合同、客户服务档案、发票以及税务资料,确保服务方案和收费的正确性。2. Work independently to complete all audit activities for client assignments and finalize by writing audit reports to document findings and make recommendations to clients. 独立自主完成分配到客户的所有审核工作,最终形成审核报告,记录所有发现的问题,并向客户提交推荐的优化方案。3. Become familiar with contract and tariff interpretations to help support savings/audit positions 与客户回顾审核报告,向运营商提起费用投诉,管理整个的投诉过程直到最后完毕。4. Establish and maintain positive business relationship with clients (internal and external) and vendors. 积极寻找目前工作流程中的改善机会并提交改善意见。5. Review audit reports with clients and file disputes with vendors, managing the entire dispute process to closure. 与客户沟通审核报告,发送争议文件给运营商,管理并解决相关相关费用争议。6. Develop focused efforts on maintaining high levels of productivity. 努力保持较高水平的生产力。7. Develop effective management of multiple priorities, projects, and tasks. 对多个优先事项、项目和任务进行有效管理。