Rocco Dipaolo Email & Phone Number

Directing all aspects of the accounts receivable and collection functions. Providing leadership in driving advances in order to cash. Leveraging data management and analytics, process standardization for improved cash flow and reduction of DSO. Offering guidance and operational oversight to executive management.

Greater New York City Area

Responsible for increasing cash flow while growing sales and minimizing bad debt. Accomplished in creating and driving key metrics including bad debt, day’s sales outstanding, and delinquency rates. Strong resource for leading and assisting IT related projects and development efforts, with complete understanding of system requirements, upgrades, conversions, workflows and financial reporting. ► Established KPIs and monthly reporting to support continuous improvement and engagement ► Challenged current methods to streamline billing to cash and provide process improvements.► Spearheaded DSO reduction through process enhancements.► Dramatically improved monthly cash receipts to record levels.► Established AR policy and procedures for department.► Finance Lead for Internal Audit AR remediation.► Implemented NetSuite Collection & Dunning Modules

Greater New York City Area

Directed all aspects of the credit and collection functions. Provided leadership in driving advances in credit technology, credit know-how, data management and analytics, process standardization and automation. Offered guidance, strategic direction and operational oversight to the cash application and billing organization. ► Oversaw Credit, Collections and Strategic Order to Cash development for a division of Wolters Kluwer with over 1,500 employees located across five separate business units and 63 locations in North America. ► Worked closely with business leaders and CFO to ensure alignment with key business strategies, operating plans, annual business goals and financial commitments. Liaison with business and finance leaders to resolve critical credit-related business issues. ► Implemented an effective and sustainable organizational operated mechanism that delivers continuous improvement to credit and collection fundamentals resulting in $5 million of improvements. ► Established department goals and monitored key performance indicators (KPIs) to measure quality, quantity and efficiency of the credit and collection team. ► Led credit and collection integration of six acquisitions and provided continuous improvement in the management training, employee engagement, organization design, and execution capacity.► Reduced bad debt to less than 1% of annual revenue.► Improved cash receipts by 10% through process enhancements.

Greater New York City Area

Responsible for managing all aspects of the collection function. Managed staff of 12 collection and administrative specialists. Formed and updated annual incentive plans to maximize productivity. Established a Collection Policy for the organization. Project Manager/Team Leader for billing and several other financial projects. Finance Lead/Subject Matter Expert for system selection and implementation of Oracle PeopleSoft Financials, JD Edwards Enterprise software and upgrades.► Reduced employee turnover and rebuilt morale for low performance group to facilitate department expansion. ► Reduced total accounts receivable by 25% and 90+ aging by 70%.► Lowered the bad debt reserve requirement by 75%.► Improved the productivity of the collection staff by 125%.

East Rutherford, Nj

Established accounts receivable department consisting of credit, collection and an in-house collection agency. Managed the entire A/R cycle from credit approval to litigation of delinquent accounts and bad debt write off.

Ba, Finance

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