Rocco Dipaolo Email and Phone Number
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Senior Network Support Lead/Engineer with 25 years of IT experience and training. Possesses extensive leadership and managerial experience in multiple operational environments. Resolves complex challenges within high-pressure, time sensitive environments using vast experience, innovation, unwavering work ethic and integrity. Exceptional track record in IT Operations Management, work center leadership/supervision, and technical training. - Retired from Active Duty in April 2015DoD Top Secret Security Clearance with SAP access granted by U.S. Air ForceCertifications:CompTIA Security +CompTIA Network +CompTIA A+CompTIA Project+ (est. completion June 2019)ITIL Foundation (Est. completion Sep 2019)
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Network Support LeadGeneral Dynamics Information Technology Oct 2015 - PresentLas Cruces, New Mexico Area• Managed 8 person team, supporting 200+ users and 6 distinct networks, providing Network Engineering and System Engineering capabilities• Led Operations Center in Tier 1 and Tier 2 troubleshooting• Project lead for multiple IT projects ranging from standing up Hyper-Converged Infrastructure network from scratch to modernizing entire virtual environment• Revamped entire domain group policy to support security and best practices -
System Administrator IiiInvictus Technical Solutions Apr 2015 - Sep 2015Creech Afb, Nv- Manages NIPRNet, SIPRNet, JWICS, internal/external voice communications VoIP, NSTS phone system, Video Teleconferencing , and video dissemination as well as other systems.- Administers 250+ user accounts via Active Directory -
Rpa Communications Expediter (Foreman)United States Air Force Jan 2014 - Apr 2015Las Vegas, Nevada Area- Leads Ground Control Station maintenance for MQ-9 and MQ-1 Remotely Piloted Aircraft (RPA) operations, to include troubleshooting and repair of flight control systems, multi-function workstations, video dissemination equipment and satellite and radio communication systems.- Manages 18 technicians, enforcing strong maintenance practices and providing overall leadership and technical expertise. -
Network Operations Center ManagerUnited States Air Force Feb 2012 - Jan 2014Las Vegas, Nevada Area- Managed 21 personnel in day-to-day operations of Air Force's only RPA Network Operations Center, monitoring $1.2 Billion enterprise.- Coordinated Authorized Service Interruptions for 73 data and video circuits with multiple Government Agencies and civilian network providers to include Verizon, AT&T and CenturyLink, throughout the continental United States, while ensuring all network services remained operational during schedule outages.- Provided real-time statuses of enterprise wide systems to Air Force senior leadership.- Distributed sensitive RPA video to multiple agencies throughout the Department of Defense.
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Rpa Communications Shift LeaderUnited States Air Force Jun 2010 - Feb 2012Las Vegas, Nevada Area- Lead Technician/supervisor of Ground Control Station maintenance for MQ-9 and MQ-1 Remotely Piloted Aircraft (RPA) operations, to include troubleshooting and repair of flight control systems, multi-function workstations, video dissemination equipment and satellite/radio communication systems.- Managed/trained 8 technicians, enforcing strong troubleshooting procedures and supervising maintenance documentation and database entry.
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Supervisor, Communications Systems MaintenanceUnited States Air Force Jun 2009 - Jun 2010Seoul, Korea- Managed allied mission operations maintenance, utilizing 20 personnel from Air Force, Navy and Army.- Oversaw critical communications circuits for Special United States Liaison Activity, Korea, directly supporting joint and combined efforts assisting United States policy makers and Department of Defense Commanders.- Led troubleshooting and repair efforts for network equipment valued at $13 Million, servicing 1,300+ users.- Implemented $5 Million network infrastructure upgrade, increasing bandwidth from 1Mb to 155Mb.
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Assistant Manager, Data Links SystemsUsaf Oct 2002 - Jun 2009Davis-Monthan Afb, Az- Supervised/trained 35 data links maintenance technicians- Subject Matter Expert for $4.1 million specialized data communication system- Maintained multiple specialized LINUX, Solaris and Windows servers, including Air Defense System Intergrator (ADSI), Joint Range Extension (JRE), and Tactical Receive System (TRS)- Administered interconnectivity devices including Cisco routers and switches- Hand Picked by squadron Commander to deployed twice in support of President of the United States and Secret Service to South America
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Computer Systems Maintence ManagerUsaf Oct 2001 - Oct 2002Seoul, Korea- Maintained $1.5 million worth of Windows based and Solaris Based computer systems and various LAN equipment for Special United States Liaison Advisor, Korea.- Administered 3 classified closed networks used by multiple agencies, throughout peninsula and reaching back to Washington D.C. area.- Awarded agency's Star Performer Award for accounting for 860 IT assets in under 2 weeks, located at multiple sites throughout peninsula.
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Initial Communications Element Team MemberUsaf Jul 1999 - Oct 2001Pope Afb, Fayetteville Nc- Maintained $500 thousand worth of deployable network infrastructure assets, cryptographic equipment, and switching systems.
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Small Computers Maintenance Team MemberUsaf Oct 1995 - Jul 1999Grand Forks, North Dakota Area- Maintained Windows based servers and computers for 350+ users
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Technical TraineeUsaf Apr 1995 - Oct 1995Lackland Afb, San Antonio Tx- Student learning basic IT troubleshooting procedures and standards
Rocco Dipaolo Skills
Rocco Dipaolo Education Details
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Information Technology -
Associate Of Science (As), Electronic Systems Technology
Frequently Asked Questions about Rocco Dipaolo
What company does Rocco Dipaolo work for?
Rocco Dipaolo works for General Dynamics Information Technology
What is Rocco Dipaolo's role at the current company?
Rocco Dipaolo's current role is Network Support Lead at General Dynamics Information Technology.
What is Rocco Dipaolo's email address?
Rocco Dipaolo's email address is ro****@****orp.com
What schools did Rocco Dipaolo attend?
Rocco Dipaolo attended Western Governors University, Community College Of The Air Force.
What skills is Rocco Dipaolo known for?
Rocco Dipaolo has skills like Troubleshooting, Security Clearance, Dod, Tcp/ip, Linux, Windows Server, Voip, Cisco Technologies, Comsec, Solarwinds, Noc, Desktop Computers.
Who are Rocco Dipaolo's colleagues?
Rocco Dipaolo's colleagues are Bev Harris, Merrill Blackman, Barbara Snyder, Jamie Brownlie, Mary Nuanes, Jeremy Muder, Rima Choudhury.
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Rocco DiPaolo
Mount Laurel, Nj -
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