Natalie Cooper, M.A. Email & Phone Number

Saint Johns, FL, US

• Collaborates directly with multiple large existing employer Administrative Services Only (ASO) and Fully Insured clients using a consultative approach to optimize the pharmacy spend to achieve enterprise goals.
• Develop and maintain key relationships with Client’s account teams, pharmacy teams as well as health benefits consultants and health insurance brokers.
• Serve as a mentor to the Account Executives and Account Management team.
• Participate in enterprise projects on behalf of Health Plan Markets.
• Educate employer groups on current topics in the pharmacy industry, new product developments and the competitive landscape to facilitate the sales process.
• Manage the end-to-end RFP process including pricing and proposals, presentations, and value propositions for renewing groups by working closely with large health benefits consultants and health insurance brokers to.

Formerly Universal Hospital Services

• Managed existing revenue stream and full sales cycle (accountable for $9M in revenue).
• Partnered with large Group Purchasing Organizations including Vizient, HealthTrust and Premier on master service agreements for medical equipment including surfaces and frames for both long term and acute care hospitals.
• Cultivated and negotiated $4M contract for large GPO 12 hospital system (largest opportunity in East Coast) presenting pricing and program proposals to CEO and C-Suite levels including Supply Chain Management.
• Cultivated and negotiated total bed management and maintenance contract to include both standard and bariatric surfaces and frames for 2 facility hospital with executives, Clinical Engineering and Supply Chain.
• Partnered with legacy customer’s Supply Chain Management to procure equipment for onsite management contracts to reduce their capital spend over the length of the contract.
• Negotiated and re-negotiated multi-business segment pricing contracts at the local level for incremental growth with current customer base.

• Developed and lead team of 26 staff at two hospital campuses.
• Partnered with both Clinical Engineering and Supply Chain Management departments.
• Participated in Joint Commission meetings.
• Member of Emergency Preparedness, Environment of Care, and Critical Care Committees.
• Monitored departmental budgets, regulatory compliance, and departmental contracts.
• Reconciled end-of-month profit and loss reporting.

• Managed annual department revenue totaling $168M, as well as all major and minor workers’ compensation Insurance accounts.
• Oversaw division and team objectives, ensuring all deadlines and complying with applicable government and regulatory laws, rules, and regulations, while providing high-quality customer service.
• Compiled, analyzed, and utilized performance data to identify best practices, performance gaps, process improvements, and training needs.
• Coordinated all core service functions for team to meet all departmental objectives (qualitative and quantitative).
• Responsible for Home Health contract negotiations with several large Insurance Agencies including Sedgwick, ESIS, Travelers and Liberty Mutual Insurance.
• Managed and negotiated contracts for the Infusion Therapy team with pharmacy providers for home infusion services totaling close to $2M per month.

Bachelor'S Degree, Kinesiology And Exercise Science

Master'S Degree