Manage and curate content for the company's social media platforms, including Facebook, Instagram, and TikTok, that aligns with the brand's tone and target audience.Create visually appealing and engaging social media posts, graphics, and videos that resonate with the target audience and align with the company's marketing goals.Implemented social media strategies to increase follower growth, drive website traffic, and boost overall brand awareness.Collaborated with influencers and actively engaged with the social media community to amplify the company's social media presence and reach new audiences.Monitor social media channels for comments, messages, and mentions; promptly respond to enquiries; and engage with followers to foster a positive online community.Monitor social media trends and conversations, proactively engage in relevant discussions, and leverage trending topics to boost brand visibility.Utilise social media management tools to schedule and publish content at optimal times for maximum reach and engagement.

Connecting with customers and providing them with a memorablecustomer experience and building rapport in store.Provided positive first impressions to welcome existing and newpotential customers.Listened to customer needs and desires to identify and recommend optimal products.Answered customer questions about products and services, helped locate merchandise and promote key items.Maintained energy and enthusiasm in a fast-paced environment.

Informed customers of current store promotions to encourage additional sales purchases.Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeableassistance.Mentored new team members on POS system operation, customer service strategies and sales goals.Maintained secure cash drawers, promptly resolving discrepancies in daily totals.Performed cash, card and check transactions to complete customer purchases.Offered each customer top-notch, personal service to boost sales and customer satisfaction.Completed point of sale opening and closing procedures.