Natalie Kidd Email & Phone Number

Remote

Order auditing & processing for Quadient Direct sales teams.

Dallas-Fort Worth Metroplex

Inbound calls inquiring of billing & postage for their equipment.

Assisting as needing in blog writing.

Call center inbound calls answering questions regarding rate changes & order tracking information.

Lewisville, Tx

Review and entry payment amounts from client's customers.Scan and remove rejected forms of payment.

Irving, Tx

• Provided support to 4 managers on shift: Store Manager, Assistant Manager, Shift Manager, Head Cashier assisted with questions regarding current inventory.• As a customer facing representative: assisted customers in their inquiry, assessed difficult situations, provided solutions, and took their payments.• Built custom orders based on customer’s requirements, place order with vendor on materials, then contacted customer upon completion.• Balanced end-of-day, close of business tills for the store.• Received 6.5 years of training including: Appliance Sales, Special Services Associate, Scheduler, and Book keeping.

Irving, Tx

• Worked with dispatcher on daily assignments.• Analyzed route for pick-up and delivery.• Picked up materials from source as well as delivered package the optimized route to destination.• Provided invoice with receiving department at the end of delivery as proof of receipt.• Averaged 3 deliveries per day, long distance interstate destinations.

Watagua, Tx

• Managed and provided guidance to two associates.• Received store shipments weekly, verified inventory contents, and replenished stock.• Provided customer support and received payments.• Trained associates on store procedures and end of day duties.

Plano, Tx

• Travel to multiple locations to verify merchandise is stocked, tagged and priced correctly.• Worked with district manager on location assignments.• Visited up to 6 store locations per week on average.• As a vendor, worked with location manager on inventory requests and orders as necessary.• Attended monthly meeting with management to review completed assignment.

Bachelor'S Degree, Religion/Religious Studies, 3.7

Activities and Societies: Alpha Sigma Lambda National Honor Society and Golden Key International Honour Society

Associate Of Arts And Sciences (A.A.S.), General Studies, 3.49

Activities and Societies: Phi Theta Kappa