I am directly accountable for the management of a diverse portfolio of allocated programs, which includes directing the governance and performance of subprojects, to ensure all defined outcomes and deliverables are achieved in line with organisational goals.

Management of the generalist operational HR functions with a key focus on HR project management, employee case management, performance management, HR policy interpretation and employee relations advice.

This role provides support and advice to leaders and employees on the application of end to end employee lifecycle HR policies, procedures and initiatives and provides support to the broader People and Culture team with the implementation of new programs and initiatives.

This role included providing advice and assistance to our clients across a wide spectrum of HR and WHS issues. I provided professional assistance in HR Matters including industrial relations, performance management, dismissal and termination of employment, employment contracts, award interpretation and Fair Work Act conformance as well as WHS management system issues including site safety management plans, safe work method statements and WHS site assessments and documentation.

It is the Store Manager that helps bring this to life by setting the standards of success and high-quality customer service through the team and ensure that high in-store presentation and retail operations practices are maintained.