Natalie Simons Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Helping small businesses scale through automation and process management

Toronto, Canada Area

Toronto, Canada Area

• Lead client satisfaction initiatives• Design and implement workflows for lead generation and conversion• Negotiate and oversee third-party contracts for daily office maintenance and operations• Manage technical aspects of CRM software and tools• Develop and implement e-mail marketing automations• Build and automate tailored, segmented messaging to clients based on available marketing insights• Produce, program and post social content for Facebook, YouTube channel… Show more • Lead client satisfaction initiatives• Design and implement workflows for lead generation and conversion• Negotiate and oversee third-party contracts for daily office maintenance and operations• Manage technical aspects of CRM software and tools• Develop and implement e-mail marketing automations• Build and automate tailored, segmented messaging to clients based on available marketing insights• Produce, program and post social content for Facebook, YouTube channel, Twitter, Instagram and blog• Technical Efficiencies: Google Cloud Suite (Drive, Docs, Spreadsheet, Forms, Diagrams), Adobe Cloud Suite (Photoshop, InDesign, Illustrator), Microsoft Office Suite (Word, Excel, Powerpoint), HubSpot CRM, Salesforce CRM, Mailchimp + More! Show less

Toronto, On

• Successfully built an entire administrative department responsible for providing 100+ agents with administrative and sales support• Coordinated relocation and renovation of Toronto office headquarters• Plan and manage departmental- and brokerage-wide events and engagement programs• Negotiate and oversee third-party contracts for daily office maintenance and equipment• Build and design training programs, showcasing best practices for administrative team success• Oversee… Show more • Successfully built an entire administrative department responsible for providing 100+ agents with administrative and sales support• Coordinated relocation and renovation of Toronto office headquarters• Plan and manage departmental- and brokerage-wide events and engagement programs• Negotiate and oversee third-party contracts for daily office maintenance and equipment• Build and design training programs, showcasing best practices for administrative team success• Oversee onboarding procedures for new agents and employees• Assemble agent trade marketing using Adobe Creative Cloud software (InDesign, Illustrator and Photoshop) • Effectively navigate CRM platforms and office software such as Emphasys, Salesforce, NEWT Softphones and Adobe Creative Suites Show less

Toronto, Canada Area

• Supervise Inside Sales and Administration teams, ensuring each team is provided the guidance and resources necessary to reach weekly targets• Qualify and convert leads using CRM (Salesforce) software• Cultivate and nurture client relationships• Act as Manager-on-Duty to resolve and/or mediate customer complaints or team concerns• Design filing systems and training materials for new administrative department• Build junior deal administrative procedures and protocols for… Show more • Supervise Inside Sales and Administration teams, ensuring each team is provided the guidance and resources necessary to reach weekly targets• Qualify and convert leads using CRM (Salesforce) software• Cultivate and nurture client relationships• Act as Manager-on-Duty to resolve and/or mediate customer complaints or team concerns• Design filing systems and training materials for new administrative department• Build junior deal administrative procedures and protocols for administration department Show less

Toronto, Canada Area

• Answer phones and confirm appointments• Brokerload and edit listings on the Toronto Real Estate Board and MLS• Create offers and real estate-related documents• Schedule and coordinate meetings, interviews and events• Work closely and confidentially with client and agent records• Build letter and marketing templates for agent presentations

Toronto, Canada Area

• Contribute to the 2009 Toronto International Film Festival Guide book• Proofread program and bio notes for final issue of guide and promotional packages

Toronto, Canada Area

• Develop and design weekly lesson plans• Lead discussions, generating new insights on the week’s course material• Evaluate and record student progress• Organize out-of-class study guides and writing tip seminars• Maintain and monitor online student discussion boards

Toronto, Canada Area

• Develop, draft and organize master and synchronization licenses• Manage music library and filing system• Pitch artists and tracks for upcoming media projects, including website launches, video games, feature films and TV

Post-Grad Certificate, Project Management

Foundations of Project Management (Completed) Leading Projects in Organizations (Completed) Project Implementation & Control (Completed)

Master Of Arts, Cinema Studies

Bachelor Of Arts, Communication And Film Studies

Activities and Societies: Music Journalist (WLU Student Publications), Graphic Designer (WLU Marketing Department), Campus DJ (RadioLaurier)