Booked export/outbound cargo from Long Beach port to other ports all around the world.Handled large volume of incoming customer service calls.Processed reports for vessel planners.Cross checked company vs terminal computer data.Communicated with terminals to resolve any cargo issues.Communicated with US Customs to process any cargo holds.Trained new staff.

Processed month end accounting reports.Answered incoming phone calls.Scheduled stops for drivers.Trained new staff.Assisted sales department with any paperwork needed.Dispatched service technicians for repairs.

Assisted the Director with daily administrative tasks such as scheduling appointments, filing paperwork and responding to emails.Created presentations and documents using software programs such as Microsoft Word and PowerPoint.Coordinated communication between departments by relaying messages from the Director to staff members.Answered incoming calls from customers and provided customer service assistance as needed.Processed incoming mail and packages and distributed them accordingly.