Head Of Client Services | Custom Software For Healthcare
CurrentFor over 30 years, the NIX team has provided clients with custom software solutions worldwide. With 2000 specialists onboard, we have accumulated comprehensive expertise to create the most effective software products regarding quality, time to market, functionality, and cost. Numerous certifications prove our expertise and respective service quality: Microsoft Gold Partner, AWS, and Salesforce. According to IAOP's Global Outsourcing list, NIX has been among the top 100 software development companies for five years in a row.My responsibilities include:- Identifying and researching the client's pain points to develop the most effective solutions; - Diving deep into the client's requirements and end-users needs to develop software solutions that are in line with the latest technology trends and the industry's best practices;- Forecasting complex requirements and foreseeing scaling opportunities;- Building an optimal engineering team for on-time product delivery;- Ensuring smooth onboarding and a high level of communication with clients;- Continuous monitoring of customer feedback and prioritization of the processes and workload.
