Served as program director for the Domestic and Sexual Violence Programs (DSVP) serving all of Arlington County, Virginia. Provided direct oversight for the operation of the Domestic Violence Shelter, Court Advocacy, 24/7 DSVP Hotline, Hospital Accompaniment Services, and Mobile Advocacy. Ensured all direct services team members were trained to provide services following the person centered and trauma-informed models. Provided guidance to and collaborated with executive level and community partners ensuring optimal delivery of client services within and across programs.• Developed and maintained trauma-informed training to ensure all 32 volunteers and 9 staff members provided services in line with organization values. Provided regular supervision to all staff to ensure program needs and staff development were met.• Lead and advocates as a liaison, representing the organization, in community coalitions and committees as they pertained to enhancing survivor services both locally and statewide.• Ensured accurate, timely, and informative data collection and reporting, to include analyzation and interpretation of trends, anomalies, and areas in need of improvement. Included analyzation of 24/7 DSVP Hotline, impacting approximately 4200 callers per year.• Ensured all Domestic and Sexual Violence Program activities adhered to Professional Accreditation Standards, applicable laws, best practices, and grant requirements.• Collaborated with executive leadership to create agency-wide long term strategic planning, policy, and standard operating procedures.

Served as program manager and services coordinator for both the US Army and US Navy in the National Capital Region (NCR). Provided guidance to executive director level leadership, supervised all volunteer victim advocates, managed current sexual assault cases through to adjudication, monitored and reported monthly, quarterly, and annual data regarding sexual assault, and oversaw all training for advocates and civilian employees in the NCR. • Developed and conducted regional training curriculum for all supervised victim advocates resulting in the credentialing of 100+ victim advocates for the provision of sexual assault services.• Responsible for ensuring the 24-hour sexual assault response hotline was adequately staffed with at least two advocates on call for crisis response.• Co-chaired, with executive level leadership, monthly community collaborative meetings for case management and strategic program development.• Developed and managed community outreach initiatives and training resulting in bringing awareness of sexual assault and its effects to 11,000+ NCR community members.• Represented the regional team at monthly local and annual international meetings to collaborate with sister agencies and local/international teams to improve program implementation.

Served as program manager and services coordinator for both the US Army and US Navy in the National Capital Region (NCR). Provided guidance to executive director level leadership, supervised all volunteer victim advocates, managed current sexual assault cases through to adjudication, monitored and reported monthly, quarterly, and annual data regarding sexual assault, and oversaw all training for advocates and civilian employees in the NCR. • Developed and conducted regional training curriculum for all supervised victim advocates resulting in the credentialing of 100+ victim advocates for the provision of sexual assault services.• Responsible for ensuring the 24-hour sexual assault response hotline was adequately staffed with at least two advocates on call for crisis response.• Co-chaired, with executive level leadership, monthly community collaborative meetings for case management and strategic program development.• Developed and managed community outreach initiatives and training resulting in bringing awareness of sexual assault and its effects to 11,000+ NCR community members.• Represented the regional team at monthly local and annual international meetings to collaborate with sister agencies and local/international teams to improve program implementation.

Managed relocation services program for US Army, establishing service center program goals and objectives, regarding all aspects of transition services for military personnel, to include remaining sensitive to those relocating due to domestic violence and sexual assault.• Responsible for and supervision of services regarding moving entitlements, community acclimation, and stress management resulting in the successful transition of 14,000+ military personnel. • Responsible for maintaining knowledge of local, international, and military guidelines for program to ensure accreditation standards were met and documented. • Served as senior analyst to review program implementation, successfully allocate $40,000 program budget, and report all related data to agency director.• Developed, wrote, and collaborated with task force to advertise contracts to fill positions within program and supervised personnel acting within these contractual positions.• Chaired quarterly collaborative community meetings to review program data, and develop strategic program implementation with accolades from executive level leadership.

• Researched, developed, and implemented trainings focusing on domestic violence, child abuse, relationship enrichment, life skills, and other identified needs, for all US Army military, civilian employees, and their families in the Kaiserslautern Military Community of 50,000+ members.• Served as program action officer to analyze and report current program implementation, evaluate program costs, projected requirements, and allocation of $120,000 budget. • Successfully collaborated with local military police task force to develop and implement anger and stress management training for incarcerated military personnel. • Planned and completed outreach events throughout the local community focusing on domestic violence, military emergency foster care, and preventative family advocacy monthly. Successfully acted as project lead for Domestic Violence Awareness Month gala event with an allocated budget of $10,000 and attendance of 120+ community members.

• Maintained comprehensive knowledge of local services, and established collaborative relationships with each, to provide advocacy and support to victims reporting sexual assault.• Developed and provided education on the traumatic effects of sexual assault and reporting options to 1200+ military and civilian employees in the military community.• Developed outreach discussion topics which were presented quarterly and during Sexual Assault Awareness Month on Armed Forces Radio and Armed Forces Network television potentially reaching all 64,000 Americans with access to both outlets on the effects of sexual assault.• Developed collaborative relationships with other military branches to assist with training development and education, resulting in the cross training of Army and Air Force military members to create a joint community service initiative.• Provided supervisory coverage in program lead’s absence, resulting in 8 months of program supervision.

• Performed counseling and social service support to families, children, and adolescents accessing services through Landstuhl Regional Medical Center Child and Family Behavioral Health Services.• Facilitated intakes of new patients and completed crisis assessment process to assess any signs and symptoms of homicidal/suicidal ideation, significant and sensitive issues, special needs, and psychological or emotional concerns in order to provide counseling or referrals to a variety of known local community resources.• Participated with providers and individual families to develop goals and treatment plan for successful assimilation of theoretical concepts related behavioral health sciences.• Participated in weekly briefings with supervisor to discuss patient treatment plan and referrals, kept supervisor informed of any noted concerns, and ensured policies outlined in National Association of Social Worker Code of Ethics were met.• Maintained organization of materials produced regarding patient treatment activities including case notes, via specialized data software.• Ensured safety of patients and compliance with Army policy by maintaining confidentiality with all interactions.

• Served as technical assistant to director in maintaining 80+ customer profiles including analysis of data to determine gaps in documentation/payment and seek resolution of identified issues. • Maintained knowledge of military guidelines for child abuse to make any necessary reports.

• Within Family Preservation Unit, assessed strengths and needs of families, referred families to appropriate resources, placed neglected and abused children in safe homes/foster care, and represented DFPS in court proceedings.• Maintained contact with 30+ families to educate and train them on traumatic effects of child abuse and domestic violence, successful conflict resolution techniques, and facilitated transition to functioning without CPS involvement.• Collaborated with judiciary representatives, community agencies, and law enforcement to determine and take action, as necessary, to ensure safety of children.