Natalie Wardrop Email & Phone Number

Queensland, Australia

I have over 20+ years of experience in the administrative field. From payroll, video conferencing and event planning through to safety across a number of industries. s am seeking a role in which I can contribute to creating a fantastic work environment and use my hard won skills to create business opportunities and growth for my employer.

Responsible for managing CCQ accommodation Lodge a facility providing a home for those who need to travel to access cancer treatment. Oversee all Lodge operations including on call 24/7 for emergencies.- Provide a friendly, compassionate welcome to all visitors, residents, health professionals & volunteers - Coordinate, motivate & inspire our Volunteers in all activities they do & coordinate regular meetings - Book accommodation for incoming Residents and provide support in completion of documents- Maintain accurate & current information systems relevant to accommodation, finance, motor vehicles - Maintain fleet vehicles in accordance with CCQ principles including regular reporting - Support visitors and families in use of Wig & Turban Service and provide accurate EOM reporting - Oversee Education Centre bookings, monitor cleaning services, contractor engagement and security

Central Queensland

Rockhampton, Australia

Responsible for providing a professional, friendly and focused meet and greet service for all ED clients & Staff.- Liaise with staff and patients to ensure all client needs are met - Perform admissions, discharges and transfers for all patients at the hospital ED and Ward - Accurately reflect client information for finance purposes including: Medicare, DVA, Workers Compensation - Input new client data into Emergency Management Systems and inform ED staff of the presentation - Create and retrieve medical charts and present these to ED staff ensuring accuracy of client data - Maintain the absolute confidentiality of all patient information - Assist ED staff when necessary with patient/visitor information collection

Mt Whaleback, Wa

Contracted through Work Pac to provide administration support during the Newman Water Treatment Plant construction with up to 70 staff and contractors on-site at any one time. - Sign in of all site visitors completing all requirements including hazard reports, JHAs & Take 5s- Daily use and accurate input of data into the ERMS system and information management systems- Verify all staff and contractor licences and competencies whilst on site, ensuring compliancy - Maintain the comprehensive training matrix and accounting for all BHP and VWA essential site criteria- Input of man hours into master register & track all mandatory drug & alcohol analysis tests - Maintain site personnel folders ensuring the information was accurate, current & kept confidential- EOM reconciliation of credit card purchases; Track and update of Chemical & Waste Registers and foldersAchievement: Demonstrated a strong ability to quickly learn new data bases and operating systems, ensure 100% accuracy in a strong compliance driven environment with strict policies.

Karratha / Kimberley Region

Provide responsive services in all aspects of managing patient health care records as well as provide clerical support to a busy ED attached to the Nickol Bay Hospital.- Review FOI requests from the public, legal firms and other Health Care facilities per the FOI Legislation- Accurately record all requests made and information returned to Client/s - Review medical records for completeness, accuracy and file records in designated areas - Maintain patient’s confidentiality by keeping patient records information private - Archive old records while maintaining accurate records of storage and retrieval - Create/collate records relating to outpatient appointments, antenatal, specialists & theatre Achievement: Meticulous attention to detail to ensure accurate filing of records; able to improve filing methods.

East Kimberley, Wa

Providing visitors and locals with timely information about accommodation, tours, events and things to do and see in the Kimberley Region in a friendly, relaxed and approachable manner. - Provide exceptional customer service, book tours and accommodation for visitors to the KVD- Promote the benefits and activities in the East Kimberley to visitors by phone and in person- Reconcile tills using EFT post machines on daily basis Achievement: Demonstrate strong communication skills building rapport with tourists, locals, and other visitors.

Mexico

Sailed the ocean crossing from Mexico to French Polynesia on a home built wooden schooner with 2 other crew. The boat was solely powered by sail and was operated by sextant and hand sailing.- Assist in the operation and maintenance of the sailboat; Perform routine checks, overnight watches & cookingAchievement: Maintained a calm composure throughout the 28-day journey and enjoyed many highlights such as being escorted by whales across the equator and saw a lunar eclipse whilst on board.

Kimberley Region

MEDICAL RECORDS OFFICER- Handled FOI Requests from the public, legal firms and other Health Care facilities - Prepared extensive Outpatient clinic files for use by visiting specialists - Assisted clinical coder in providing accurate information for Medicare purposes - Liaised effectively with other staff and other health providers to ensure confidentiality of files Achievement: Part of the team that introduced new standards for Obstetric and Antenatal Medical Records.ADMINISTRATION OFFICER / QUALITY COORDINATOR / ACTING BUSINESS MANAGER- Performed HR functions for three hospital sites, offering assistance for all staff relevant to award conditions - Assisted senior Hospital Management team with aspects of business and HR analysis - Quality Coordinator non-clinical services in the lead up to Accreditation Achievement: Created a training register which was later implemented to use regionally. PATIENT ASSISTANCE TRAVEL SCHEME (PATS) OFFICER / SENIOR HR CLERICAL OFFICER / ACCOUNTS CLERK- Provided an efficient service for country & remote patients; Booking air and bus travel and accommodation- Managed approx. $1 million annual budget and performed required audit functions associated - Coordinated with Staff re Royal Flying Doctor evacuations and weekly clinic runs to remote communities