•Manage billing initiative•Provided an 80% expense reduction in the office communication workflow•Reduced 2018 annual expenses by 33% and an additional 16% in 2019 from reviewing and negotiating with vendors regarding products and systems•Create and maintain annual budget; including overseeing daily administrative operations, proper forecasting and ensuring operational efficiency to manage expenses •Produce and uphold office data analytics including the observation of trends and presentation of business and financial analytics to the CEO and senior level executives•Develop and administer policies that provide high-quality care and services. Resolve escalated issues arising from operations and coordinate with other departments and team members to mitigate issues•Negotiate, organize, and maintain multiple consulting contracts, track billable hours, compile and submit expense reimbursements and confirm transactions•Manage account receivables and payables including completion of bank reconciliations of all departments and staff credit cards while working closely with the CPA to ensure account accuracy•Onboard new employees, motivate and mentor team members, and educate medical staff in relation to providing excellent patient care•Supervise processing of employee payroll, balance sheets, database and benefits. Update employee annual payroll and benefits through reviews with the CEO•Provide administrative and business support to the CEO regarding data analytics and company operations

•Supported data-driven decision making in academic and retention services by researching, providing, and presenting detailed reports to deans and department heads•Observed trends in registration data and strategically advised higher administration to draft academic policies which improved matriculation rates and bar passage results•Resolved escalated issues allowing the Vice Dean to focus on university-wide projects•Determined various academic decisions•Managed complex projects and ensured smooth day-to-day office responsibilities and communication