- Building and strengthening relationships with real estate agents and brokers by promoting our full-service inspection services- Connecting realtors and clients with high quality residential and commercial inspection services- Sourcing new clients to keep up with ever growing real estate market in Central Florida- Developing agent retention strategies to strengthen existing relationships with realtors and clients- Maintaining organization’s brand presence across all social media platforms

● Achieved annual volume of 109,000 tickets, accounting for more than $2.5 million in revenue● Managed integral relationships with school districts, tour operators, youth organizations and community/charitable partners to drive ticket sales and visitation● Successfully developed marketing campaigns, using direct mail, email marketing and social media platforms● Facilitated Education Task Force meetings with cross-functional teams throughout the resort to continually improve and enhance the guest experience for school and youth field trips● Planned, organized and executed FAM tours, professional development and focus group opportunities for teachers, school administrators and tour operators● Served on the Central Florida Robotics FIRST LEGO League Steering Committee

● Produced annual volume of 105,000 tickets, accounting for more than $5.5 million in revenue● Increased client base by 200% as a result of prospecting and networking while attending local, regional and national SHRM events● Successfully negotiated discount ticket offers in exchange for marketing exposure● Collaborated with colleagues at LEGOLAND California Resort to create strong brand awarenesswith national benefit consolidators● Developed tailored presentations to attract new clients as well as internal sales and marketingplans to drive revenue and volume

● Generated over $2.5 million in future cruise business to assist onboard sales team● Researched pricing and availability for proposals and contracts for Corporate & Incentiveprospects● Developed weekly and historical reports to capture onboard sales performance for executives● Conducted familiarization tours and trade shows for internal partners and travel agents● Authored a 50-page training manual on duties and obligations for new hires● Selected as opening team member for the Disney Fantasy

● Participated in ongoing promotions and marketing of children’s and recreational activities.● Coordinated and hosted children’s activities and events.● Created a training manual and acclimated new Cast Members to area policies and procedures.

● Developed local and national marketing campaigns for multi-tenant commercial office buildings● Established and managed social media marketing efforts to increase local property presence● Organized tenant appreciation functions as well as local, national and international charity events● Facilitated contract negotiations for annual budgets and revenue forecasting

•Worked various temporary assignments.•Tasks included: managing calendars in Microsoft Outlook, setting up interviews, creating expense reports and coding invoices, creating compliance folders, organizing department events, answering incoming calls

•Partnered with cross-functional teams to develop new marketing strategies.•Supervised special events on property to drive account acquisitions.•Managed application inventory based on response rate.

•Developed regional marketing campaigns to promote the WDW College Program (WDWCP).•Advocated advantages of the WDWCP to professors, career administrators and students.•Mentored WDWCP participants from Indiana University Purdue University – Indianapolis.•Received the “Dream Higher” award for Spring 2004 performance.

•Maintained exceptional Guest Service during high-volume, fast-paced operations.•Fulfilled food orders and provided general resort information.•Handled numerous transactions quickly and accurately.•Responsible for safe food preparation, assembly, and presentation.

•Assisted tax analysts in preparing reports of overpaid sales and use tax for clients.•Worked closely with other processors to complete claims effectively and efficiently for multiple accounts simultaneously.•Interacted daily with state auditors to determine status of filed client claims.•Regularly worked with tax programs such as CCH Tax Research Network to process legal documents for clients.