Natalie Dickens Email & Phone Number

London, Gb

London, England, United Kingdom

Website Development & SEO:- Lead all projects on the website, using HTML and CSS to improve design and user experience.- Drive data-led optimisation of our website and manage our SEO strategy, improving search engine rankings and visibility.Marketing Strategy & Campaign Management:-Develop and implement comprehensive marketing strategies, driving increased brand awareness and sales, instrumental in achieving the company's growth objectives.-Measure and report on the performance of marketing campaigns, leveraging data analytics to provide valuable insights, recommendations for improvement, and optimise future strategies.Brand Development:- Utilise Adobe InDesign, Illustrator and Photoshop to establish cohesive branding across all marketing materials, creating a recognisable identity that resonates with our audience.- Champion the development and production of compelling marketing collateral including brochures, presentations, and a range of digital assets, contributing to an enhanced brand image.Social Media Management:-Strategically manage social media channels, significantly increasing our following, impressions, and engagement by developing and sharing engaging content.-Execute targeted marketing campaigns across diverse channels, such as social media, email marketing, and digital advertising, fostering wider reach and higher customer interaction.-Regularly audit and enhance our online presence across all public-facing social accounts, ensuring consistency and effectiveness.Cross-Functional Collaboration & Event Planning:-Collaborate with cross-functional teams including sales, accounts, and product development to ensure alignment and consistency of messaging and brand voice.-Organisation of webinars and events, managing key tasks from landing page development to the seamless execution of the event.

London, England, United Kingdom

Social Media Management & Growth:-Designed, developed, and executed social media strategies and campaigns across all channels (Instagram, TikTok, LinkedIn, Facebook, Twitter), significantly increasing our following. Particularly, Instagram following grew from 2k to 35k, and LinkedIn following expanded from 1.5k to 19k.-Assumed full responsibility for planning and filming all company TikToks for both B2C and B2B audiences, as well as assisting in creating video collateral for LinkedIn.Brand Development & Stakeholder Engagement:-Created personalised, branded presentation decks for all new stakeholder presentations, successfully securing new brand partnerships.-Assisted in a company-wide branding refresh, including devising innovative influencer marketing strategies.Partnership Management & Campaign Development:-Maximised partnerships with a wide range of consumer brands such as LookFantastic, Converse, eBay and Missguided by constructing targeted campaigns aimed at all companies' customer bases. This strategic approach significantly increased GMV and customer traffic.-Designed and executed both reactive and seasonal marketing campaigns through various online channels, increasing brand advocacy by developing customer 'personas' representing the key target audiences.Internal Engagement & Event Management:-Championed internal staff engagement through the planning and 360-degree management of corporate events, fostering a strong company culture and improving overall team morale.

London, England, United Kingdom

Content Development & SEO:-Researched and wrote SEO-rich content for web and social media in collaboration with industry sector specialists, ensuring alignment with brand values and maximising visibility.-Developed a wide array of engaging marketing content, including videos, blogs, articles, adverts, and social media campaigns, driving engagement and expanding our reach.Marketing Automation & Campaign Management:-Utilised marketing automation and planning platforms to create and implement integrated marketing campaigns, incorporating email and social media marketing for comprehensive audience engagement.Collaboration & Brand Consistency:-Collaborated effectively with in-house graphic designers and videographers to ensure brand consistency across all marketing campaigns, contributing to a cohesive and compelling brand image.Market Research & Trend Identification:-Identified the latest global trends in the industry, products, and digital by conducting detailed market research, providing valuable insights to inform our strategies and keep us ahead of the curve.Support & Presentation Development:-Supported sales teams and other departments by creating new decks, presentations, and collateral, enhancing their capabilities and effectiveness in engaging with stakeholders and clients.

Newcastle Upon Tyne, United Kingdom

Social Media and Blog Development:-Conducted research and development of our social media presence and blog, utilising competitor analysis and creating student-focused content to maximise engagement and reach.Content Creation & Campaign Planning:-Played a crucial role in content creation and campaign planning for our seasonal campaign, 'Students gone Wild', effectively raising awareness for Green Week.-Assisted in the creation of a new lead generation and branding campaigns, contributing to the growth of our customer base and enhancing our brand image.Data Analysis & Multi-Channel Support:-Assisted in content creation and data analysis across all channels, including social media, direct mail, and web, ensuring data-driven decision making and optimisation.-Assisted in data analysis across online student channels, providing valuable insights to inform our marketing strategy.Market Research & Competitor Analysis:-Conducted thorough market research on competitors and explored offline marketing opportunities to deploy during new campaigns, providing a well-rounded approach to our marketing efforts.Administrative Support & Team Assistance:-Provided consistent support to the marketing team in daily administrative tasks, contributing to the smooth running of the department and the timely execution of initiatives.Event Research & Management:-Conducted comprehensive research to identify key events in target university cities and managed our attendance from end-to-end. This included handling logistics, creating branded collateral, and developing marketing toolkits for staff to use on the day.-Monitored the success of these events, evaluating performance based on the number of leads generated and utilising this data to inform future event strategies and efforts.

London, United Kingdom

Customer Relationship Management:-Built exceptional relationships with customers by maintaining ongoing contact with every account assigned to me, deepening understanding and fostering loyalty.-Engaged consistently with customers to retain them as subscribers, ensuring they had an optimal experience with the Drover service.-Provided superior customer service by acting as an advocate on behalf of customers, promptly addressing their concerns and exceeding their expectations.Innovation & Customer Experience Enhancement:-Proactively identified new features and functionalities that contributed to an enhanced customer experience, driving customer satisfaction and retention.Teamwork & Company Culture:-Contributed to a positive work environment as part of a dedicated team, embodying the Drover culture in all interactions and efforts.

London, England, United Kingdom

Event Management:-Managed events running at the Bosch Service Training Centre, ensuring smooth execution and a positive experience for all attendees.-Liaised with suppliers and customers to plan, schedule, and support the delivery of training courses, demonstrating effective stakeholder management and coordination skills.Resource Allocation & Logistical Coordination:-Allocated all necessary course resources to deliver training courses in Denham and around the country, ensuring all requirements were met efficiently.-Coordinated logistical requirements for regional training across the nation, enabling seamless delivery and maximum participation.Financial Collaboration & Administration:-Collaborated with the central finance department to process delegates and organisations' payments, ensuring accuracy and timeliness in all transactions.-Handled general administration and updated systems associated with delegates on SAP and internal systems to reflect accurate training records.Communication & Customer Service:-Regularly communicated via correspondence regarding course enquiries to course delegates and organisations, ensuring they were well-informed and their needs were addressed promptly.

Newcastle Upon Tyne, United Kingdom

Social Media Influence:-Acted as an on-campus social media influencer for all things related to PINK and Victoria's Secret, effectively raising brand awareness and driving engagement among the student community.Recruitment & Team Building:-Recruited like-minded students for VS Newcastle University Campus Team roles, building a strong, brand-focused team to support promotional activities.Event Planning & Execution:-Organised and hosted branded parties and fun events around campus, creating memorable experiences and promoting brand affinity among students.Feedback & Reporting:-Reported product and marketing feedback to the head office, providing valuable on-the-ground insights to inform strategy and product development.

Newcastle Upon Tyne, United Kingdom

-Demonstrated numerical ability under pressure by working on tills during peak hours-Resolved client queries quickly over social media

Portland, Maine Area

I was a camp leader in the USA working with over 130 8-15-year-olds. My role was to ensure the childrens' happiness, safety, and enthusiasm at all times. I acted as a positive role model demonstrating leadership skills and patience. I lived and worked at the camp with 50 co-counselors from all over the world some with basic English which enabled me to develop strong interpersonal skills. This experience is evidence I am able to work with a range of people of all different ages and work well within a team.

- Created a desirable and fun image for brand events amongst student peers via digital channels, mainly through Facebook and Instagram.

- Sold 1000+ tickets to students for a fresher's week event throughout 30 universities across the country by creating social media posts on Facebook groups.

-Produced client reports identifying areas of potential department development-Sourced new clients through researching competitor businesses, increasing business by 35% -Oversaw general HR management, organised employee schedules and ensured company deadlines were met

- Won ‘Best Marketing’ award at Area Finals as acting head of the marketing team- Led market research throughout the upper school to develop our current product line. - Promptly managed external company emails and co-ordinated weekly client email updates

First Class Bachelor Of Science (Bsc) Honours In Marketing With Placement Year, Marketing

Activities and Societies: Secretary of Marketing Society. Equestrian Society. Key Achievements: • Achieved Ncl+ Advanced Award.

A Level: Aaabb; Gcse: 5A*S, 3As, 2Bs; Epq: A*

Activities and Societies: House Captain. Form Captain. Sixth Form Prefect. Charity Prefect. Academic Scholar. Young Enterprise. Extended.

Piano, Grade 5