Worked directly with CPO of this national provider of automated bed bug detection system technology based on biological science, computer vision, and cloud technology. Worked with new customers and guided them through the on-boarding process and timing of product delivery. Ensured customer details accurate in Salesforce and used that information to queue required inventory to fulfill orders. Worked with the manufacturing team to improve workflow process by providing Salesforce dashboard for improved visibility of orders to be shipped and shipping dates.

Worked on the customer success team of this national provider of cloud-based software, specifically for the hospitality industry, to improve property and portfolio performance by organizing data from multiple properties and platforms. Worked with new customers to successfully import and integrate diverse data from various software platforms. Initial and on-going training for each system module.

Worked directly with executive management of this national provider of comprehensive tree and landscaping services to identify industry, partner and member needs; modify product offerings; and develop and execute marketing strategies. Design and create marketing materials such as brochures, advertisements, media announcements, marketing presentations with voice over, and trade show displays and literature. Coordinate online marketing efforts such as web banners, regular website updates, e-newsletters and e-mail marketing communication.Participate in product development strategy and planning, including application design and testing. Finalize products for delivery, including quality assurance/quality control. Plan, manage, and coordinate company presence at trade shows.

Managed all organizational needs for this small pharmaceutical consulting company. Responsibilities included areas of office operations, IT, personnel, and research support as well as financial management and reporting. Helped establish satellite offices and coordinated ongoing business and office needs for remote employees. Served as network administrator, which included setting up MS Small Business Server and offering technical support for hardware or software issues. Following merger, served as liaison to CareScience corporate office for HR support, technology needs, and client billing.

Owned a small business that helped clients with their technology needs, web presence, and marketing collateral. Designed and maintained Websites. Designed and created print marketing materials. Provided information technology (IT) consulting, which included assessing equipment and software needs, offering purchase recommendations, handling installation and set-up, and providing staff training. Coordinated events, meetings and fundraisers. Created and managed databases for member tracking and data comparisons.