Natalie Stephens Email & Phone Number

Australia

Australia

Melbourne, Australia

Leader of leaders. Manager of the Reconciliations function for Vanguard Australia's Finance division. This is a large highly operational team focusing on preserving the integrity of the Investment Book of Records. Coordination and prioritisation of BAU activity alongside value-add projects and initiatives to drive more efficient high quality deliverables for the business.Nominated to run the Finance Leadership Development Program for 2017/18 for aspiring leaders. Second year for… Show more Leader of leaders. Manager of the Reconciliations function for Vanguard Australia's Finance division. This is a large highly operational team focusing on preserving the integrity of the Investment Book of Records. Coordination and prioritisation of BAU activity alongside value-add projects and initiatives to drive more efficient high quality deliverables for the business.Nominated to run the Finance Leadership Development Program for 2017/18 for aspiring leaders. Second year for this course with an additional mentor role.Increased efficiency and significant time savings to the team and stakeholders, a saving of approximately 43,260 sheets of paper annually, and the team being awarded the winner of the 2017 Sustainable Thinking – Why Print? InitiativeLeading a team through a cost saving initiative with an avoidance of additional planned company spending of $550,000 and reoccurring saving of $110,000 annually through process changes and data acquisition Show less

Melbourne, Australia

Leading two functions within the Business Initiative Management team, responsible for the Client Acceptance Testing for the Finance division as well as 1st level Production Support.Successfully rebuilt and rebranded the team, through setting a global vision, implementing quality processes and procedures with a client first approach. Nominated to coordinate and facilitate the Finance Leadership Development Program for 2016/17 for aspiring leaders. Keeping the content refreshed… Show more Leading two functions within the Business Initiative Management team, responsible for the Client Acceptance Testing for the Finance division as well as 1st level Production Support.Successfully rebuilt and rebranded the team, through setting a global vision, implementing quality processes and procedures with a client first approach. Nominated to coordinate and facilitate the Finance Leadership Development Program for 2016/17 for aspiring leaders. Keeping the content refreshed and engaging with near perfect net promoter score.Implemented a solution to avoid a planned company spending of $550,000 and reoccurring saving of $110,000 annually through a new initiative across the organisation.Defined and successfully executed on a plan to transition the Client Acceptance Testers into the IT test team - the goal of reducing the test team to zero headcount.Successfully completed Leading Crew to Success training held in Malvern, PA. Show less

Melbourne, Australia

Promoted to Quality Assurance Manager for Asia PacificCorporate Title promotion to Vice PresidentIn addition to managing the Asia Pacific QA team I assisted with the hands on support and evolution of the QA environments. I continued to grow the QA practices within Asia Pacific with my focus on continuous improvement.A highlight of my role is recruiting and mentoring a highly regarded and talented team of (12+) QA analysts across multiple locations - Melbourne, Sydney, Hong… Show more Promoted to Quality Assurance Manager for Asia PacificCorporate Title promotion to Vice PresidentIn addition to managing the Asia Pacific QA team I assisted with the hands on support and evolution of the QA environments. I continued to grow the QA practices within Asia Pacific with my focus on continuous improvement.A highlight of my role is recruiting and mentoring a highly regarded and talented team of (12+) QA analysts across multiple locations - Melbourne, Sydney, Hong Kong & India. I played an important role in the introduction of Agile frameworks throughout various product teams in the region.The role involved travel to Hong Kong, Los Angeles and Sydney for team management, to provide and receive training and for global QA management meetings and events.Involved in the hands on functional, integration, end to end, stress testing of front end trading & EMS products, middleware and routing infrastructure, algorithmic trading systems and back office systems for all Asia Exchanges.A member of the AP IT Management Group and Asia Pacific Technology Management Committee with other regional managers to plan the strategic direction of ITG Asia Pacific products and client deliveries. Show less

Melbourne, Australia

Internal opportunity to become the QA Lead for Execution Management System (EMS) team.Following on from the success with the Algo QA team the EMS QA team was growing in the region and needed some additional attention. Responsible for the recruitment process I helped to establish a strong QA group responsible for global collaboration and regional delivery of the EMS product suite. Multiple trips to the Los Angeles office for Agile and Rally training equipped me with… Show more Internal opportunity to become the QA Lead for Execution Management System (EMS) team.Following on from the success with the Algo QA team the EMS QA team was growing in the region and needed some additional attention. Responsible for the recruitment process I helped to establish a strong QA group responsible for global collaboration and regional delivery of the EMS product suite. Multiple trips to the Los Angeles office for Agile and Rally training equipped me with additional resources to help transform and coach the Asia Pacific EMS team into a truly Agile team. The highlight of this role is the success of this transformation and being able to use the group as an example globally.Responsibilities included performance management, hands on testing (functional, performance, disaster recovery, integration, end to end), reporting to stakeholders, release management, project planning. Show less

Melbourne, Australia

Promotion to QA Lead for the Algorithmic Trading managing a distributed QA team located in Hong Kong and Sydney.Corporate title promotion to Assistant Vice President.Algo QA and development was initially located in Hong Kong while I was based in Melbourne so I acquired the skills to manage a team remotely. The team expanded to host QA in Sydney as well having the algo team split across 3 offices.Formed a strong working relationship with the team as a result of regular visits… Show more Promotion to QA Lead for the Algorithmic Trading managing a distributed QA team located in Hong Kong and Sydney.Corporate title promotion to Assistant Vice President.Algo QA and development was initially located in Hong Kong while I was based in Melbourne so I acquired the skills to manage a team remotely. The team expanded to host QA in Sydney as well having the algo team split across 3 offices.Formed a strong working relationship with the team as a result of regular visits and constant communications. Helping to groom the QA and manage the process in Hong Kong to minimise interruptions to the QA team and help deliver quality products in a timely manner.Responsible for environment setup and maintenance for the algo QA team and the introduction of new algorithmic products to the Asia Pacific region. Regular trips to Hong Kong and Sydney were part of this role to train QA and development on Agile practices and help to implement our company's Fix Bugs First policy. Show less

Melbourne, Australia

Hired as the only tester in the team aside from my manager at the time we worked side by side to implement testing practices for a firm that had no prior QA team in the region.Establishing quality processes, testing documentation standards, and release procedures for the region were highlights of my time in this position.I was involved in the recruitment process for additional QA people for which I mentored and groomed to become integral to the success of QA in the region.

Melbourne, Australia

Initial application was for a 3 month contract which was extended immediately to 6 months and then a conversion to permanent.I was responsible for all areas of testing within TABCorp including functional, integration, user acceptance and end to end testing.I gained exposure to all wagering systems during my time with the team becoming a versatile member of Wagering Systems Assurance.I was responsible for updating testing documents to a high stand for review by government… Show more Initial application was for a 3 month contract which was extended immediately to 6 months and then a conversion to permanent.I was responsible for all areas of testing within TABCorp including functional, integration, user acceptance and end to end testing.I gained exposure to all wagering systems during my time with the team becoming a versatile member of Wagering Systems Assurance.I was responsible for updating testing documents to a high stand for review by government regulatory bodies. Show less

Melbourne, Australia

Initially applying for a role as a Technical Consultant I was offered the role of Area Manager for Victoria and Tasmania, responsible for 30+ technical consultants. The consultants would provide technical and service support to all Harvey Norman and Dell customers; I was responsible for ensure a high standard of service from the consultants.I provided training on services and products to the technicians as well as for the Harvey Norman sales teams.In order to grow the… Show more Initially applying for a role as a Technical Consultant I was offered the role of Area Manager for Victoria and Tasmania, responsible for 30+ technical consultants. The consultants would provide technical and service support to all Harvey Norman and Dell customers; I was responsible for ensure a high standard of service from the consultants.I provided training on services and products to the technicians as well as for the Harvey Norman sales teams.In order to grow the Quick Knowledge business I would visit each retail store across VIC & TAS promoting, educating and incentivising the sales teams and store proprietors. Show less