Natalie Kahn Email & Phone Number

Sacramento, Ca, Us

Citrus Heights, California, United States

In my current role as Administrative ManagerI am responsible for establishing workflow processes, monitoring daily productivity, and implementing modifications to improve the overall performance of personnel. I engage myself in numerous tasks, such as managing copy services, word processing, mail/distribution services, office reception/equipment, and communication systems. I supervise and perform procurement duties to fulfill supply needs in the office, reception, mailroom, and kitchen. I coordinate meetings with various departments to discuss ongoing operations. I also maintain data and import records from an excel spreadsheet into our computer system. One of my key assignments is to develop reports to show the daily number of tours compared to previous weeks as well as maintain a record of expenditure and profit. I utilize communication skills to communicate with the financial company about old/current contracts and deliver financial paperwork to the financial company offsite. I leverage leadership expertise in hiring and training new employees for sales admin positions to meet and exceed targeted goals. I save money, manage the budget, and streamline workflow. I ensure flawless workflow, whole assisting the IT department in running computer software.Below listed are my key accomplishments, I achieved within this role:• Ensured process and performance improvement by recruiting and training numerous team members.• Responded to emails and phone calls as well as crafted written and typed reports, including memos and business letters.

Greater Sacramento

In my previous tenure as Inside SalesMajor responsibilities included:I was entrusted with developing strategic relationships with existing customers by learning preferences and managing regular communications. I maintained up-to-date knowledge of available products to best serve customers and maximize sales potential. I was tasked with managing inbound sales lead calls and setting up sales appointments for outside Sales Representatives. I also developed and implemented office policies and regulatory standards to achieve optimum outcomes.Here are my couple of key accomplishments from this role:• Identified and resolved customer issues to improve customer satisfaction and retention.• Exceeded targeted sales goals through the continuous pursuit of new sales opportunities and closing of customer deals.

North Highlands, California, United States

During my position as Customer Service RepresentativeI was responsible for maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. I clarified customer issues and determined the root cause of problems to resolve product or service complaints. I collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues. I also played a vital role in ordering office suppliers and negotiating with vendors for the best price.My notable achievements from this role are:• Increased efficiency and performance by monitoring team member productivity and providing feedback.• Calculated correctly order totals, managed Accounts payable/ Accounts Receivable, and maintained detailed records for inventory management.