Natalie Moore

Natalie Moore Email and Phone Number

Senior Experience Design Manager @ Coast Capital Savings
surrey, british columbia, canada
Natalie Moore's Location
Nanaimo, British Columbia, Canada, Canada
Natalie Moore's Contact Details

Natalie Moore personal email

n/a

Natalie Moore phone numbers

About Natalie Moore

*Currently on maternity leave*I'm an ergonomist, passionate about making things work better for people through user-centred design. Bringing together psychology, biology, research, design - it's all about people and experiences. How people think, feel and do; how products, services and environments have an impact on their behaviour, emotions and actions. It is my role to understand and advocate the user's perspective in the development of products and services, to deliver useful, usable and desirable experiences.

Natalie Moore's Current Company Details
Coast Capital Savings

Coast Capital Savings

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Senior Experience Design Manager
surrey, british columbia, canada
Website:
coastcapitalsavings.com
Employees:
1586
Natalie Moore Work Experience Details
  • Coast Capital Savings
    Senior Member Experience Design Manager
    Coast Capital Savings Jan 2022 - Present
    Vancouver, British Columbia, Canada
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  • Deloitte Digital
    Experience Design Manager
    Deloitte Digital Jan 2018 - Dec 2021
    Vancouver, British Columbia, Canada
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  • Deloitte Digital
    Senior Experience Design Consultant
    Deloitte Digital Mar 2017 - Jan 2018
    Vancouver
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  • Deloitte Digital
    Senior Experience Design Consultant
    Deloitte Digital Sep 2015 - Mar 2017
    London
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  • Deloitte Digital
    Experience Design Consultant
    Deloitte Digital Mar 2014 - Sep 2015
    London, United Kingdom
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  • Children First Uganda
    Director
    Children First Uganda Oct 2011 - Jun 2018
    London, United Kingdom
    Children First Uganda is a volunteer-led charity in the UK providing funding and expertise to support CALM Africa, a Ugandan NGO. CALM Africa is a community-based organisation that practically advocates the promotion, observance and protection of the rights of vulnerable children in Uganda, through delivering educational facilities and community outreach work.As one of the Directors of the charity, I am responsible for the co-leadership and management of our operations and activities. I liaise with CALM Africa on a regular basis to support their work and influence their organisation in its sustainable development; I have visited the organisation three times, so far, on a volunteer placement to work with them personally.My individual responsibilities in the charity include online and offline marketing & communications, running and assisting fundraising activities and supporting fundraising projects. In 2012, I co-organised a charity ball for over 100 people in Leeds, UK. I also project managed the fundraising campaign for building a well in the community.This endeavour is entirely voluntary and I conduct this work in spare time around my full-time occupation.
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  • Entropii (Previously Zabisco)
    Experience Design Consultant
    Entropii (Previously Zabisco) Feb 2012 - Feb 2014
    London, United Kingdom
    My focus of work was on the research and IA aspects of design projects. My responsibilities involved conducting user-centred research and desk-based client research, to generate user insights. From initial user research, I ensured the information and insights gathered were filtered through the design process, using tools such as personas, user journeys and wireframes. I also conducted user testing, with experience of carrying out usability assessments on desktop and mobile. I worked on a range of projects including digital, services and branding with experience cross-sector.From an internship beginning in August 2010, I began a part time position starting in February 2011, alongside working towards my PhD, which progressed to a full time position in January 2012.
  • Loughborough University
    Doctoral Researcher, User-Centred Design Research Group
    Loughborough University Jul 2009 - Feb 2014
    Loughborough
    "User-centred design of the service to install renewable heating technology in the UK social housing sector." My PhD research applied user-centred methods to better understand social housing landlords' and tenants' experiences of ground source or air source heat pumps, to identify any means of improving the installation service. These findings were sought with a view to encourage uptake and impact the efficiency of use of ground source and air source heat pumps.As an additional interest of the research, the thesis considers the application of user-centred design within this context of service delivery and in the social housing sector.
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  • Loughborough University
    Researcher
    Loughborough University Jul 2009 - Sep 2012
    Loughborough
    My PhD was affiliated with a national research project funded by E.ON & EPSRC: "Carbon, Control and Comfort". This sustainability and user-centred research project aimed to assist social housing tenants reduce their energy use, whilst remaining comfortable in the home, through interventions.In my role as a doctoral researcher within the project team, I was co-researcher for the CCC project. This role involved designing qualitative research studies, conducting field research in tenants' homes and thematic analysis of data. The user-centred research methods applied in this project were contextual interviews, audio tours and cultural probes. My core responsibilities were the initial exploratory user research studies to identify and understand user behaviour and contextual issues, which contributed to my thesis, and the user evaluation of the designed interventions.
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  • Institute Of Ergonomics And Human Factors
    Administration And Conference Secretariat, Casual Employment
    Institute Of Ergonomics And Human Factors 2009 - 2012
    Loughborough
    After an initial role assisting in the IEHF office with administration tasks, I became a regular casual support employee for administration activities and assisting with conferences.Aside from transferable office, organisational and practical skills developed further in this role, being part of the secretariat at student conferences and the Annual IEHF Conference, in particular, allowed me to network and attend presentations, which enabled me to remain involved in the Ergonomics and Human Factors community and be aware of the latest activity and knowledge in the industry.
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  • 3M Health Care
    Industrial Hygiene Technician
    3M Health Care Jul 2007 - Jul 2008
    Loughborough
    To complete a Diploma in Professional Studies, I undertook an industrial placement for 1 year during my undergraduate degree. Working in the European Headquarters for Healthcare, I was an employee in the Environmental, Health & Safety Department. During my time there, I conducted Ergonomic Job Analyses, Risk Assessments, Noise Assessments, COSHH Assessments and Industrial Hygiene Monitoring. These activities involved considering the biological impacts on employees of tasks and environments within the workplace. This role exposed me to real-world applications of how the design of systems and equipment affected the health and well-being of staff as well as workplace productivity, developing my understanding and skills in ergonomics and human factors.Whilst on placement with 3M, I participated in a Lean Six Sigma Day which aided my personal development and transferrable skills of team work, self-management and project management.
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Natalie Moore Skills

User Centered Design User Experience Service Design Human Factors Research Research Design Ergonomics Usability Testing Sustainability Qualitative Research Customer Experience Wireframes Design Thinking Web Design Persona Usability User Research Design Strategy User Interface Design Experience Design Design Research Interviews Ethnography Rapid Prototyping Focus Groups Industrial Design Task Analysis Analysis

Natalie Moore Education Details

Frequently Asked Questions about Natalie Moore

What company does Natalie Moore work for?

Natalie Moore works for Coast Capital Savings

What is Natalie Moore's role at the current company?

Natalie Moore's current role is Senior Experience Design Manager.

What is Natalie Moore's email address?

Natalie Moore's email address is na****@****tal.com

What is Natalie Moore's direct phone number?

Natalie Moore's direct phone number is +141547*****

What schools did Natalie Moore attend?

Natalie Moore attended Loughborough University, Loughborough University, Droitwich Spa 6th Form.

What are some of Natalie Moore's interests?

Natalie Moore has interest in Sustainability, Children, Charity Sector, User Centred Design, Ergonomic System Design, Service Design, Sustainable Development, Poverty Alleviation, Qualitative Research, Voluntary Sector.

What skills is Natalie Moore known for?

Natalie Moore has skills like User Centered Design, User Experience, Service Design, Human Factors, Research, Research Design, Ergonomics, Usability Testing, Sustainability, Qualitative Research, Customer Experience, Wireframes.

Who are Natalie Moore's colleagues?

Natalie Moore's colleagues are Linelle Andrea (She/her), Kathy Wimmer, Colleen Sove, Manpreet Gill, Daniela Rusko, Peter Tankeh, Melissa Groening.

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