Natalie Moore Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver

London

London, United Kingdom

London, United Kingdom

Children First Uganda is a volunteer-led charity in the UK providing funding and expertise to support CALM Africa, a Ugandan NGO. CALM Africa is a community-based organisation that practically advocates the promotion, observance and protection of the rights of vulnerable children in Uganda, through delivering educational facilities and community outreach work.As one of the Directors of the charity, I am responsible for the co-leadership and management of our operations and activities. I liaise with CALM Africa on a regular basis to support their work and influence their organisation in its sustainable development; I have visited the organisation three times, so far, on a volunteer placement to work with them personally.My individual responsibilities in the charity include online and offline marketing & communications, running and assisting fundraising activities and supporting fundraising projects. In 2012, I co-organised a charity ball for over 100 people in Leeds, UK. I also project managed the fundraising campaign for building a well in the community.This endeavour is entirely voluntary and I conduct this work in spare time around my full-time occupation.

London, United Kingdom

My focus of work was on the research and IA aspects of design projects. My responsibilities involved conducting user-centred research and desk-based client research, to generate user insights. From initial user research, I ensured the information and insights gathered were filtered through the design process, using tools such as personas, user journeys and wireframes. I also conducted user testing, with experience of carrying out usability assessments on desktop and mobile. I worked on a range of projects including digital, services and branding with experience cross-sector.From an internship beginning in August 2010, I began a part time position starting in February 2011, alongside working towards my PhD, which progressed to a full time position in January 2012.

Loughborough

"User-centred design of the service to install renewable heating technology in the UK social housing sector." My PhD research applied user-centred methods to better understand social housing landlords' and tenants' experiences of ground source or air source heat pumps, to identify any means of improving the installation service. These findings were sought with a view to encourage uptake and impact the efficiency of use of ground source and air source heat pumps.As an additional interest of the research, the thesis considers the application of user-centred design within this context of service delivery and in the social housing sector.

Loughborough

My PhD was affiliated with a national research project funded by E.ON & EPSRC: "Carbon, Control and Comfort". This sustainability and user-centred research project aimed to assist social housing tenants reduce their energy use, whilst remaining comfortable in the home, through interventions.In my role as a doctoral researcher within the project team, I was co-researcher for the CCC project. This role involved designing qualitative research studies, conducting field research in tenants' homes and thematic analysis of data. The user-centred research methods applied in this project were contextual interviews, audio tours and cultural probes. My core responsibilities were the initial exploratory user research studies to identify and understand user behaviour and contextual issues, which contributed to my thesis, and the user evaluation of the designed interventions.

Loughborough

After an initial role assisting in the IEHF office with administration tasks, I became a regular casual support employee for administration activities and assisting with conferences.Aside from transferable office, organisational and practical skills developed further in this role, being part of the secretariat at student conferences and the Annual IEHF Conference, in particular, allowed me to network and attend presentations, which enabled me to remain involved in the Ergonomics and Human Factors community and be aware of the latest activity and knowledge in the industry.

Loughborough

To complete a Diploma in Professional Studies, I undertook an industrial placement for 1 year during my undergraduate degree. Working in the European Headquarters for Healthcare, I was an employee in the Environmental, Health & Safety Department. During my time there, I conducted Ergonomic Job Analyses, Risk Assessments, Noise Assessments, COSHH Assessments and Industrial Hygiene Monitoring. These activities involved considering the biological impacts on employees of tasks and environments within the workplace. This role exposed me to real-world applications of how the design of systems and equipment affected the health and well-being of staff as well as workplace productivity, developing my understanding and skills in ergonomics and human factors.Whilst on placement with 3M, I participated in a Lean Six Sigma Day which aided my personal development and transferrable skills of team work, self-management and project management.

Doctor Of Philosophy (Phd), User-Centred Design

Activities and Societies: Loughborough Action & charity fundraising activities including climbing Mt Kilimanjaro. Completion of a thesis.

2:1 Bsc, Psychology With Ergonomics

A-Levels, Psychology, History, Biology, General Studies & As German

Activities and Societies: Productions stage manager, 6th Form council treasurer, Netball team, Tennis team, 'Buddy' scheme supporting.