Maximize revenue in Seated’s target markets through cross-functional efforts to optimize restaurant supply.• Create and manage sales compensation plan and lead distribution process to incentivize Sales to focus on high-potential prospects in keytarget markets, accounting for varying strategic initiatives and team resourcing• Coordinate with Consumer Growth to monitor marketplace health and identify key metrics and opportunities to improve supply• Maintain evolving scoring mechanism for leads and partner restaurants to optimize inputs from Sales and Account Management• Develop and track performance metrics to understand impact of factors on performance and identify areas of opportunity to improve, aswell as forecast expected growth based on headcount• Create geographic go-to-markets, identifying market opportunity and determining success metrics for Sales and Account Management• Identify operational inefficiencies and implement improvements, including training offshore teams to take over data entry tasks fromAccount Management to allow for higher margin activities such as up-selling• Partner with Analytics to create reporting and dashboards that enable Sales and Account Management with restaurant performance,insights and opportunities, as well as measurements of Sales and Account Management performance• Manage all Sales and Account Management software and systems, including Salesforce maintenance, design, builds and implementations• Ensure data integrity across reporting tools through multi-platform data audits and cross-functional calculation synchronization

Developed and managed data, metrics and reporting for sales and account management teams to improve growth and retention.• Utilized data to identify trends for leadership to enable quantitative decision-making, and measure performance of against KPIs and OKRs• Evaluated and implemented new technology and processes to improve productivity of sales and account management teams• Directed opportunity management and developed lead distribution strategies for different parts of global sales team• Created and managed yearly forecasting and incentive plans for sales team• Assisted leadership with go-to-market strategy development and plan implementation across global sales teams• Coordinated operational rollout of new core product offerings for sales teams, from training to processes

Leverage data as member of 3-person team to identify opportunities for additional offerings to improve Slice value proposition and assist sales ops team with related operational needs as well as reporting and goals.•Identify, forge and maintain relationships with third-party partners and suppliers for newly launched Slice Shop and other product initiatives, including negotiating discounted pricing and incentives and spearheading creation and launch•Create metrics and building reporting to track initiative adoption by restaurants to pinpoint strongest opportunities•Create workflows and systems to coexist with existing processes to ensure seamless rollout and efficacy of new offerings •Assist with rollout and oversee day-to-day operations and manage teams responsible for daily tasks related to new offerings•Aggregate and analyze data from disparate silos to develop custom-coded dashboards and reporting for sales leadership•Develop custom Salesforce reports for leadership

Oversaw implementation of initiatives and partnerships for entire Restaurant team: sales, onboarding and account management.•Collaborated with cross-functional teams to create and maintain processes ensuring smooth customer experience from sale to onboarding and seamless execution and success of new initiatives•Developed metrics and built reporting to measure progress and success of initiatives, including updating CRM systems and workflows to enable tracking of new initiatives

Managed onboarding team, including ownership of team metrics, goals and processes.•Supported and trained new members on team and coached existing team members to ensure efficiency•Worked with Restaurant leadership team to influence and execute strategic initiatives to improve onboarding processes•Consistently optimized onboarding cadences, processes and collateral for optimal results, including development of round robin tool to provide a seamless scheduling experience between our sales and post-sales teams

Covered initial 90-day experience for rolling portfolio of new restaurants on Slice, consistently exceeding monthly goals.•Provided new Slice Partners with consultative onboarding experience, from setup to best practices, ensuring retention•Upsold integrations and marketing opportunities to deepen partnership and improve chances for long-term success•Collected qualitative and quantitative feedback to inform and improve Slice processes and products

Sales Executive, covered full sales cycle for Shoptiques.com and Shoptiques POS, a small retail business point of sale system •Prospected and found 20+ leads a day and cold-called approximately 150 to 200 leads daily•Hit 100% of training goal and demos and scheduled and held numbers month-over-month•Strategically overcame pricing and other objections by understanding and effectively communicating value proposition

Industrial Brokerage Associate, on 8-person team focusing on tenant representation and asset acquisition, sales and leasing•Assisted with leasing portfolio of over 9,000,000 square feet of industrial property in NC and SC•Assisted tenants in evaluating lease alternatives and options through quantitative and qualitative analysis•Provided real estate advisory services, including competitive market analysis and opinion of value reports•Generated reports to provide clients with leasing activity, as well as industry- and market-specific information

Attended a 10 day hands-on technical bootcamp which provided students with the ability to make informed decisions for the design, planning, and execution of a Maximo Implementation. The workshop covered Supply Chain, Maximo features and functions, and materials management and implementation best practice. It also included business process configurations, customizations, systems integrations, and post-Implementation considerations and activities. The objectives for this course are as follows:Explain the value proposition for Maximo 7.5Navigate, query, and retrieve data from the Maximo applicationDescribe the asset management life cycleEnter core data elements and data structures in MaximoDescribe options that are available for various applications in MaximoEmploy and describe the different Maximo applications and functions as they relate to business processesImplement business process configurationsCustomize using automation scriptingIntegrate with external systems using web servicesFollow a structured methodology for troubleshooting MaximoPerform analysis of software and hardware components for problem determination and resolution

International Windows 7 Program Deployment

The training covered the following specific topics: Tmap Automated Testing Manual Testing  Script Writing  Gherkin Scripting Execution Defect Management Ruby (Cucumber and Capybara) Agile and Waterfall Methodologies Project Technologies/ Products: Ruby (Cucumber and Capybara), JetBrains

Division of Asset Management and Sustainability• Assisted the newly formed Asset Management and Sustainability Division with development of the Airport’s first ever Annual Sustainability Report and Annual Scorecard to be used for monitoring progress on energy usage, water usage, waste management and recycling, pollutant emissions, and stakeholder engagement• Assisted with development of the sustainability report using Global Reporting Index Standards (GRI 3.1) with potential for airport to receive a B+ rating• Collaborated with the Utility Manager, Finance Department, Marketing, Maintenance, and other City Divisions to obtain data needed to complete the scorecard and sustainability report• Developed a Draft Sustainable Landscape Policy and Procedure for use within the 4800 acre airport boundary area• Developed a presentation for the Sustainability Manager to educate senior managers and all airport staff on a new City of Atlanta Desk-Side Recycling Program• Completed a one-page white paper for preparation of a blast assessment on a newly constructed facility at the Airport

• South Carolina’s largest non-profit landtrust • Assisted in development, stewardship, and land protection

• Aided in AutoCAD work • Researched for Phase I Environmental Site Assessments • Tested for hazardous materials and air quality standards