Natalie Tsang Email & Phone Number

Vancouver, BC, CA

Vancouver, Canada Area

• I run a private consulting business, delivering business and digital strategy services to a range of paying and pro-bono clients, a selection of which includes:
• Infrastructure Ontario, leading the Advanced High Speed Internet Program, through JTS Consulting (April '23 to date)
• BC Hydro, leading a large Technology project to replace the Distribution Management System (March '20 to April '23)
• BC Hydro, leading a large Technology work package to update the software for the smart… Show more I run a private consulting business, delivering business and digital strategy services to a range of paying and pro-bono.
• BC Hydro, leading a large Technology work package to update the software for the smart metering infrastructure (April '17 to March '20)
• BC Hydro, leading a large Technology project to implement electronic work order management for Field Operations (Nov '15 to Jan '17)

Vancouver, BC

Vancouver, Canada Area

Revealed Technology Inc. is a Software as a Service (SaaS) start-up that I co-founded in Vancouver, Canada. We built a product to turn data into actionable recommendations by combining technical, business and marketing data in a way that allows eCommerce businesses to understand how well their digital applications are delivering against their objectives.

Vancouver, Canada Area

• Responsibilities and achievements:
• Owned and managed annual strategic planning process across both the Kiwi Collection and Visa Luxury Hotel Collection (VLHC) businesses.
• Managed the back office operations required to service Kiwi Collection’s and VLHC’s guests, and to maintain the currency of the content and the distribution of room rates and availability across all websites.
• Maximised the contribution of Kiwi Collection’s and VLHC’s booking channels (online and… Show more Responsibilities and achievements:
• Maximised the contribution of Kiwi Collection’s and VLHC’s booking channels (online and telesales)
• Identified, defined, prioritised and established new opportunities and initiatives for the businesses.

London, United Kingdom

• Responsibilities and achievements:
• Part of LBi’s business development management team from Nov 2006 – Oct 2008. Successfully led business development teams bringing in over £19m in new client projects
• Defined development of department to support strategic objectives of business
• Developed intellectual property (methods and tools for team)
• Spent 40% of time on leading digital strategy projects for bluechip companies (including Sony PlayStation, Canon, HMV, Lloyds TSB, ITN, De… Show more Responsibilities and achievements:
• Spent 40% of time on leading digital strategy projects for bluechip companies (including Sony PlayStation, Canon, HMV, Lloyds TSB, ITN, De Beers and Trinity Mirror) Show less

London, United Kingdom

• Client Director on Sara Lee Douwe Egberts account, working on 19 different projects, responsible for delivering strategic value for SLDE and ensuring delivery. Projects including:
• Senseo US – supported launch of single serve coffee system in US by developing content-managed site with subscription order services, and online marketing.
• Douwe Egberts CMS migration – migrated 121 websites from proprietary content management system to MS solution in 5 months.
• Douwe Egberts Coffee… Show more Client Director on Sara Lee Douwe Egberts account, working on 19 different projects, responsible for delivering strategic value for SLDE and ensuring delivery. Projects including:
• Douwe Egberts Coffee Systems eSales – developed eCommerce system for Netherlands and USA.
• Douwe Egberts Coffee Systems eService – developed pilot system to improve machine servicing by delivering information and instructions online, and by collecting diagnostic data. Show less

London, United Kingdom

• Project work including:
• Program managed the design and development of multi-lingual, multi-region recruitment site for a major Swiss investment bank.
• Defined medium-term information strategy, and developed business case for the design, build and rollout of a portal-based intranet for the UK’s largest art gallery.

London, United Kingdom

• Project work including:
• Scoped, defined, and specified system to improve relationship management and sell financial services across the Property Services arm of Royal & SunAlliance.
• Specified web front-end and integration into eCommerce, order and delivery management system for new business developed by Boots (the UK’s largest health and beauty product retailer).
• Supported development of strategy for new web-based real estate consortium led by Hamptons (UK’s leading premier… Show more Project work including:
• Supported development of strategy for new web-based real estate consortium led by Hamptons (UK’s leading premier real estate agent). Show less

Oxford, United Kingdom And London, United Kingdom

• Responsible for the strategic development of all projects, managed client accounts, and supported business development within the IT and telecommunications vertical practice area.
• Built practice area to annual value of £3m.

Ma Oxon, Philosophy, Politics & Economics

Education record