Natalie Sanchez Email and Phone Number

•Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision.•Create a friendly, supportive environment and encourage learners to ask questions while monitoring the progress of learners to appropriately reinforce important learning.•Generate revisions to training in partnership with relevant stakeholders.•Provide course content feedback to broader Learning Team using appropriate internal team channels as necessary.•Assist with the onboarding of new datacenter staff and members of the learning and development team.

•Prepare, install, perform diagnostics, troubleshoot, replace, and/or decommission datacenter equipment.•Comply with Data Center Services business unit and service-level policies, procedures, and deadlines.•Complete assigned tickets efficiently, provide well written notes, work with other teams inside and outside of the organization. •Contribute by sharing information and assisting others via email, teams, or in person.

•Troubleshoot hardware and software issues as well as problems with internal company applications.•Respond to requests for technical assistance via phone, chat, or email.• Log all customer interactions into ticketing system.•Assist with the interview and onboarding process of new hires. • Provide regular updates to users based on their support requests.

• Preserving order and acting to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.• Controlling access to client site or facility through the admittance process.• Patrolling assigned site on foot or in vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.• Protecting evidence or scene of incident in the event of accidents, emergencies, or security investigations.• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.• Preparing logs and reports as required.

• Operate all aspects of the register, including cash and card transactions, and scanners.• Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift.• Answer any customer inquiries, and use knowledge of store layout and product content to give directions as needed.• Assist customers with bagging and carrying products as needed.• Maintain a clean work environment, keeping register clear for incoming customers.