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Natali Gonzalez is listed as Customer Success Manager, Major Global Accounts at GlobalMeet at GlobalMeet, based in Colorado Springs, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Natali Gonzalez.
Natali Gonzalez previously worked as Customer Success Manager, Major Global Accounts at Globalmeet and Customer Success Manager, Major Global Accounts at Pgi. Natali Gonzalez holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from University Of Phoenix.
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25+ years experience managing internal teams and customer accounts within the virtual event space. Customer Success Manager for over 5 years, managing GlobalMeet's major Financial, Accounting, and Healthcare accounts. I work directly with enterprise service owners and stakeholders to ensure they, and their extensive end user population, are getting the most value from our exceptional solutions.I am certified in UCaaS and ITIL, have an MBA from University of Phoenix, and a BA from University of Colorado.
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Colorado Springs, Colorado, United States
Develop and maintain customer relationships, satisfaction, and loyalty. Serve as an advocate and trusted advisor to achieve customer retention. Identify service performance improvements and engage in proactive problem resolution.
Service and performance management of global enterprise accounts. Manage critical client notification of impacting incidents, maintenance, and service modifications and enhancements. Host internal and client meetings weekly, monthly, and quarterly to review service levels, impacting incidents and root cause analysis, and collaborate on service and support improvements.
Colorado Springs, Colorado Area
Colorado Springs, Colorado Area
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Natali Gonzalez works for GlobalMeet.
Natali Gonzalez is listed as Customer Success Manager, Major Global Accounts at GlobalMeet at GlobalMeet.
Natali Gonzalez is based in Colorado Springs, Colorado, United States while working with GlobalMeet.
Natali Gonzalez has worked for Globalmeet and Pgi.
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Natali Gonzalez holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from University Of Phoenix.
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