Natan Souza Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

- Provide technical support for Nuage Virtualized Network Services (VNS), resolving complex issues and preparing incident reports, root cause analysis, and methods of procedure for system integrity.- Onboard customers to the platform, conduct acceptance testing, and maintain configuration documentation.- Manage BMC Remedy (Cares), Salesforce, and Jira.

Lisbon Area, Portugal

Anápolis, Goiás, Brazil

‒ Managed the company's cultural projects, which involved theatre, dance, and circus productions, from conception to execution.‒ Collaborating with cross-functional teams to ensure successful project execution, including customer service and stakeholder engagement.‒ Developed and implemented strategies to enhance audience engagement and satisfaction.‒.

Anápolis E Região, Brasil

‒ Assisted in the management of scholarship programs, including responding to student inquiries and participating in the selection process for various types of scholarships, such as housing support for out-of-town students and scientific development projects.‒ Worked with financial reports and spreadsheets to help ensure the accuracy and timely.

Pirenópolis, Goiás, Brazil

‒ Provided exceptional customer service to clients, handling inquiries, and resolving issues in a timely and professional manner.‒ Prepared detailed financial reports and spreadsheets, analysing data to identify trends and make recommendations to management.‒ Managed payroll loans for retirees and capitalization, ensuring timely processing and accurate.

Anápolis E Região, Brasil

‒ Prepared and maintained spreadsheets and financial reports to assist with budgeting and financial analysis.‒ Stayed up-to-date with the latest systems and technology updates, ensuring that the organization's processes and policies were current and efficient.‒ Assisted with the development and implementation of public policies and regulations affecting.

Anápolis Area, Brazil

‒ Provided customer service to clients, including answering inquiries and addressing complaints and opening bank accounts.‒ Prepared financial reports and spreadsheets to support financial analyses.‒ Managed payroll loans and capitalization processes, including assisting clients with application processes and providing guidance on repayment schedules and.

Master'S Degree, International Relations And Affairs

Graduate, Creative Industries And Cultures: Managment And Strategies

Graduate, Criative Products And Processes

Bachelor'S Degree, Business Administration And Management, General

Desenvolvimento de dois projetos de iniciação científica com fomento da FUNADESP