Natasha Burns Email and Phone Number

Project management support for deployment and cutover as a part of the Business Transformation team.- Provide communication plan and material​- Establish joint meeting cadence​- Organize Localization Analysis​- Plan cutover​ activities- Coordinate with Functional, Data and Change Management teams- Work with wave roll outs (Italy, Americas, EMEA, APAC)

- Lead cutover activities for 6 deployments of SAP to distribution centers across US and Canada.- Responsible for coordinating with leadership, PMO, the business, functional teams, change management, technical teams, and system integrator partners to support data migration, cutover and legacy business process transition.- Single point of contact for coordinating all deployment planning activities.- Coordinates the site visits and assists with the physical resources required for cut-over activities.- Provides cutover status reporting, presentations, and communication to project leadership and stakeholders involved deployment.- Provide guidance on continuous improvements for future cutovers after each deployment.- Maintain the primary templates to execute the Cutover checklist and project plan.- Responsible for detailed management of the conversion deliverables to the new system, resolving discrepancies or process issues related to cut-over.

- Scrum master of four agile teams utilizing SAFe methodologies. - Conduct and facilitate all ceremonies for the team including stand-ups, iteration planning, backlog grooming, iteration reviews, system demos, retrospectives, ART Syncs, and 2-day program increment planning sessions. - Maintain and coordinate planned work in Jira utilizing Features, Stories, Tasks, and Bugs through Kanban, Scrum, filters, and Dashboards. - Coordinate mid PI scope changes as needed due to fluctuating business priorities. - Proactively working with Product Owners, Program Managers, System Architects, and all levels as needed to remove blockers and ensure delivery of business value. - Promote SAFe practices within the team and across the GFS organization through Scrum CoP (Center of Practice) meetings to communicate, share best practices, and assist in evolving the SAFe framework. - Lead the coordination effort for over 50 Financials integrations in the SAP ONE Function First implementation.- Maintain documentation in both Google and Confluence.- Certified SAFe® 5 Scrum Master- 2019 GFS Gold Club Recipient

Business Analyst-Intermediate/Senior for the Gordon Food Strategic Alliance within Information Services.- Team member on several ERP system implementation projects as BA, informal Team Lead, and Integration specialist: Utilizing Agile methodologies to define project requirements and manage tasks, perform ETL data analysis and validation, creating and executing training and testing plans.- Act as facilitator in the analysis of requirements gathering for current state and desired state, defining end user needs and priorities, project planning, developing use cases, building requirements, implementing testing plans, and supporting go live implementations.- Gather requirements, develop, test, implement, and maintain SQL-based reports for custom reporting, scheduled and triggered reports, and specialized extracts to support business process productivity.- Support over 17 business divisions on ERP system for companies in the GFS supply chain including financial and manufacturing modules for meat, seafood, produce, and 3rd party carriers.- Develop appropriate documentation for projects, initiatives, testing, training, and support of applications and business process usage.- Support Finance audit business processes for maintaining ERP user base security and other audits as needed.Awards: Person of Excellence (POE) - Recipient on 3 occasions.

- Provided crucial expert support for special reports, web content, mail merges and computer troubleshooting. - Performed front office coordination as a team player.- Accountable for the financial data, utilizing QuickBooks, and created, daily, weekly and monthly reports.- Developed operational procedures, and managed content and documentation.- Charged with responsibility for reconciling deferred revenue for two franchise locations.

- Charged with developing and supporting multiple intranet applications, including conversion of Notes client applications to Domino. - Developed and integrated LS:DO process via ODBC to pull Oracle SAP actual cost data and post to the claim system, and developed LS:DO process to send approved claims to SAP for automatic creation of charge numbers.- Provided application development and user support for the project services team.- Supported workflow-based claim system to track costs and monitor issues for new power plant projects.

- Managed development on the Ryder Sales Opportunity Manager system. Lead developer with 4 other developers and project manager. Assisted in gaining the business, communicating with the customer, and project management. Responsible for architecting the solution, developing 30% of the system, and providing technical documentation. Provided first delivery of code within 7 weeks to meet customer’s timing needs. - Provided troubleshooting support to prepare application for customer use. - Developed functional specifications documentation for 2nd phase of application.- Provided end-user training to over 200 users throughout the Southeast.- Provided strategic direction and development support for internal intranet technical community.

- Delivered the Sundial system, including Notes, custom applications, and remote dialup for 175 managers and directors. Project completed in aggressive 12-week timeframe and exceeded client needs. - Designed, developed, implemented and trained a variety of Lotus Notes workflow applications.* Help desk system, track support to associates and promote workflow in payroll and finance.* Project tracking, hours tracking system to prioritize projects and facilitate communication.- Implemented Lotus Notes for 250 users, assisted in migrating users and providing technical and administration support for developers and users.

- Developed functional prototype for Marketing Events system with 3 developers using Powerbuilder/Informix.- Developed Lotus Notes/Domino Intranet solution for Disney’s Lost and Found across Disney resorts and parks. This included requirements gathering, prototyping, application development, installation, and technical support.- Worked with IBM consulting to design the domain and support environment for WDW divisions’ first production Notes environment. Worked to develop standards for development and system admin support.- Managed installation of HireTrack system for Audio Visual department at 2 locations.

CUBE, Applications Architect/Software Developer Apr 1996 – June 1997- Assisted leadership with setting strategic direction for the CUBE product.- Managed project, process, and code standards for application development.- Managed and supported the release process of upgrading customers to new versions of CUBE.- Developed software for client/server based on-line transaction processing (OLTP) credit union system that resides on Windows NT/SQL Server platform using a proprietary development language.MCD Materials Management, Systems Engineer Warren, MI Feb 1993 – March 1996- Supported over 100 product purchasing buyers with common systems and developed local applications.- Implemented a cross-divisional project to leverage NAO savings reporting processes for six divisions.- Instructed over 300 GPS users on versions 1.0 and 1.1 of the system through 1 and 2 day training classes.Worldwide Purchasing, Systems Engineering Troy, MI June 1990 – July 1991- Developed enhancements and maintenance programs for mainframe system supporting over 98 GM plants.- Converted three A.C. Rochester plants to the OLIMPIC system.Dealer Systems, Business Associate Troy, MI June 1990 – July 1991- Answered software and hardware questions for car dealerships across the United States.- Provided field support for the Salesline system and customized software based on dealer guidelines.