Provide effective leadership to a cluster team to deliver outstanding results Build a team culture emphasizing collaboration in the delivery of highest-quality service and trusted financial advice. Establish effective strategies for deepening the relationship with clients in all offers, while increasing share of wallet and decreasing attrition rates.Develop and manage an effective sales and service district plan, standard, initiative and established activities to ensure effective implementation and alignment with market, regional and retail distribution initiatives.Provide on-going advice and guidance to direct reports, including coaching on sales and service management disciplines, processes and standards. Ensure appropriate reward and recognition activities are implemented within the district and cluster and that they are aligned with regional and retail distribution programsResponsible for the relationship management and effective partnerships with keycolleagues (e.g. district leadership team, general manager segment delivery,manager segment delivery etc).Establish on-going recruitment efforts to identify and select high potential leaders for the district.Ensure all aspects of risk are effectively managed. As well ensuring that CIBC’s policies and programs are properly administered and effectively managed. (Successful Process Assessment in 2013 and 2011; Successful National Audit 2011/2012) Participate as an active member of the market leadership team.Successes Include:2013 - Ranked #5 in Canada for Overall Revenue; Over 105% of Client Satisfaction2010 and 2011 - Ranked #1 in Southern Ontario and Top 10 in Central Canada for Revenue; ranked #3 in Southern Ontario for Net Sales and Top of 2nd Quartile in Central Canada

Provide effective leadership to a district team of 10 branch managers. (Ranked #1 in Central Ontario for LLR Revenue.)Build a team culture emphasizing collaboration in the delivery of highest-quality service and trusted financial advice.Establish effective strategies for deepening the relationship with clients in all offers, while increasing share of wallet and decreasing attrition rates.Develop and manage an effective sales and service district plan, standard, initiative and established activities to ensure effective implementation and alignment with market, regional and retail distribution initiatives.Provide on-going advise and guidance to direct reports, including coaching on sales and service management disciplines, processes and standards. Ensure appropriate reward and recognition activities are implemented within the district and that they are aligned with regional and retail distribution programsResponsible for the relationship management and effective partnerships with keycolleagues (e.g. district leadership team, general manager segment delivery,manager segment delivery etc).Establish on-going recruitment efforts to identify and select high potential leaders for the district.Ensure all aspects of risk are effectively managed. As well ensuring that CIBC’s policies and programs are properly administered and effectively managed.Participate as an active member of the market leadership team.Recognized in 2008 with Q4 Achievers and Annual Achiever AwardsCanadian Imperial Bank of Commerce – Southern Ontario Market

#1 Business Development Manager across Canada Work in partnership with ALL 186 branch segments and management teams within whole market of Southern Ontario Relationship builder: developing and maintaining strong relationships with Executive and Senior ManagementManage 186 branches by providing training, coaching, skill and sales developmentDevelop sales plans and identify opportunities and gaps for 13 districts and 20 high value clustersCreate and deliver motivating presentations for seminarsCreate positive and professional atmosphere to foster high performing teamKnowledge and understanding of Retail, Imperial Service and Small Business Since joining the role, Southern Ontario market has been ranked 1st amongst other markets across Canada Overall, CIBC was ranked #1( amongst the other 4 Financial Institution) for Insurance penetration increase year over year; an overall increase of 45%; Southern Ontario market contributed more than 32%1st, 2nd, 3rd Quarter Achiever