Offering an extensive background based on formal training, relevant certification and 25 years progressive experience in diverse executive services and support environments demonstrating superior leadership initiative, client relations expertise, program enhancement creativity, and consistent performance success. Highly communicative, industrious, productive and versatile team player and employer asset with a broad range of core competencies developed from multifaceted experience in flight attendance and executive assistant functions. Over two decades experience planning and managing the execution of full-scope executive services for high-profile leaders in commerce, government, Defense, academia, politics, and economics.AIRCRAFT EXPERIENCEGulfstream 550; Gulfstream 450; Gulfstream IV; Gulfstream III; Challenger 605; Challenger 350; Global Express; Global 7000; Falcon 2002EX; Falcon 2000EX; Falcon 900; Boeing Business Jet 737; G200; GIV; and G550
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Flight Attendant Manager – Part 91 / Lead Flight AttendantMadison Square Garden Aviation Jul 2018 - Feb 2023Farmingdale, New York, United States• Provided direct supervision and leadership to MSG Aviation flight attendants and contract staff. Promoted to restructure and revitalize the In-Flight team while ensuring highest levels of safety and service and compliance with all policies and regulations.• Oversaw all phases of cabin service/operations, scheduled full time and contract FAs in coordination with Chief Pilot, addressed special needs of individual passengers, shared information with the team and Flight Ops, and participated in the FA recruitment, development and coaching process. Aircraft included: three G550s and one Challenger 350.• Gained extensive experience servicing patrons in international environments. Sourced local catering and handled shopping in remote areas spanning the globe.• Managed and facilitated all aspects of training FAs. Created and implemented new procedures for in-house training. • Created and maintained cabin attendant manual, debrief documents, and post flight reports. • Developed and maintained aircraft safety procedures, flight attendant operation procedures and passenger profiles. • Developed and created a new Flight Attendant Operations Manual to ensure fluidity and employment of industry best practices.• Maintained a database of detailed passenger profiles/preferences to ensure continuity and consistency of service.
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Continued From AboveMadison Square Garden Aviation Jul 2018 - Jan 2023Farmingdale, New York, United States• Administered corporate account. Provided detailed receipts, approved invoices, approved catering bills, managed budgets for catering, and approved expense reports for flight attendants. • Implemented a system of stocking/restocking aircraft after flights. Monitored expiration dates and trained FAs in the system. • Managed and accounted for inventory of stock, linens and bedding in stock room on all aircrafts. • Exclusively responsible for managing all flights involving the Chairman and his wife. • Updated owner profile with emergent changes to preferences regarding dietary needs, cabin comfort, etc.• Created custom menus and sourced catering services through local markets, bakeries, and restaurants. Ensured the freshest produce and meals for guests. Shopped for specific specialty items and stock prior to flights to meet special needs.• Developed specific procedures for meal service to passengers, ensuring proper food handling and transport.• Greeted passengers and provided a safe, positive and upbeat experience for owners, families, top executives, athletes, VIPs, etc.• Assisted with luggage and proper stowage. Ensured cleanliness of cabin, galley and lavatories while on the road.• Demonstrated thorough knowledge and understanding of MSG Aviation FAM, including all aircraft cabin systems (environmental, galley, seating/berthing, lavatories) and traveler productivity tools (communications, WIFI, entertainment).• Fostered a team atmosphere to include an open dialogue for suggestions and informal collective experiences / lessons learned.
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Flight Attendant (4/14-6/18) / Stockroom Facility Manager (4/14-10/16)Various Organizations Apr 2014 - Jun 2018VariousVARIOUS ORGANIZATIONSCorporate Flight Attendant - Part 91 / Contract Flight Attendant – Part 135 (4/14-6/18)Stockroom Facility Manager (4/14-10/16)• Transitioned into the Flight Attendant profession and served initial 4+ years with a variety of organizations in both staff and contract capacities. Fulfilled the full scope of routine FA responsibilities in primarily corporate flight settings. • ORGANIZATIONS INCLUDED: Jet Professionals, LLC; Madison Square Garden Aviation; Renco Group Inc.; Tishman Speyer; Gagosian Gallery Inc.; AvJet Aviation; Pratt Aviation; Peed Aviation International; Tasco LLC; SONY Aviation; Aircare Crews International Dubai World Corporation; Meridian Air Charter; Century Jets; and Jet Edge International
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Executive/Personal Assistant To The Chairman, Bernard L. SchwartzBls Investments Limited Sep 2010 - Oct 2012New York, New York, United States• Prepared daily agenda and coordinated personal and business calendar of appointments and meetings for a private investor, a progressive public policy advocate, a philanthropist and a retired industrialist, renowned in the national Democratic Party. • Coordinated daily transportation with personal driver and car/limousine services for both the Chairman and his wife. • Anticipated needs, managed calendar, scheduled appointments, coordinated meetings, lunches, conferences and special events, speaking engagements, and notified meeting participants of delays or changes. • Contacted agents for Gulfstream GIV chartered requests and liaised with flight crews for business and personal travel needs. • Planned and detailed itinerary for business and personal international and domestic travel. Facilitated travel arrangements from airport to various points of interest, directions, meeting confirmations, etc. Organized meeting materials and collateral. • Coordinated fulfillment of special service needs and requests for Mr. Schwartz’s homes in New York City and Southampton. • Organized and performed administrative duties for political events: Ordered catering, organized event and served as hostess for special political breakfast meetings/fundraisers, political celebration dinner parties and election night parties -
Executive Assistant To The Vice President Of Business VenturesLoral Space & Communications Mar 1998 - Nov 2007New York, New York, United States• Introduced to Mr. Bernard Schwartz (above) while employed as an executive assistant to one of his senior management team members at the Defense Contracting company he founded in 1996. Loral went on to become a FORTUNE 200 organization.
Natasha Smith Education Details
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Business Administration
Frequently Asked Questions about Natasha Smith
What is Natasha Smith's role at the current company?
Natasha Smith's current role is Corporate Flight Attendant / Service Manager / Executive Assistant.
What schools did Natasha Smith attend?
Natasha Smith attended Borough Of Manhattan Community College.
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2intersolutionsinc.com, wcsmith.com
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Natasha Smith
Bartlesville, Ok5phillips.com, contractor.conocophillips.com, p66.com, oxy.com, conocophillips.com5 +128129XXXXX
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