Natasha Thomas, Dm ☁ Email & Phone Number

Abingdon, Oxfordshire, Gb

Abingdon, Oxfordshire, Gb

Abingdon, Oxfordshire, Gb

Abingdon, Oxfordshire, Gb

As Onboarding Channel Engagement Manager and Cybersecurity Enthusiast for Sophos, a worldwide leader in next-generation cybersecurity serving 400K+ clients in 150+ countries, I help companies address their technology challenges by proactively identifying, qualifying, onboarding, and training new partners and leveling up existing partners and MSPs to provide cutting-edge IT and cybersecurity solutions.I am a solution provider and a relationship builder. As the face of Sophos to many of our customers, I am committed to developing strong relationships and helping our partners and their end-users find the right solutions for their particular needs to ensure their success, safety, and compliance. KEY RESPONSIBILITIES♦ Engage with next-gen resellers and MSPs, matching the right solutions to their needs♦ Provide expert advice on authentication and endpoint/anti-virus solutions, cloud environment, and solving clients’ IT business problems♦ Focus on client retention & satisfaction, partner training & leveling up (by hitting yearly targets and completing compliance training courses)♦ Develop and deliver successful customer/partner onboarding experience♦ Offer technical training and presentations♦ Adhere to CRM (Salesforce), Outreach, Gong, business systems, and activity management standards, ensuring all activity is logged and accurately updatedKEY ACHIEVEMENTS✔ Onboarded over 155 partners within eight months✔ Leveled up over 32 partners last quarterAs a woman of color in the IT field, I recognize that I am a role model for other women, especially minorities. I consider it a privilege and a duty to mentor other women of color who are in technology fields or are thinking of entering. This benefits the women and the companies because of the breadth of experience and perspectives that a diverse workforce offers.

Minneapolis, Mn, Us

Minneapolis, Mn, Us

I was recruited for this SSL Inside Sales Representative role due to my success with social selling in my previous position. In this role, I am a product expert who works directly with our clients to identify pain points in their IT Infrastructure and find matching solutions to fit their needs.I have experience and success in enterprise selling and in closing net new business with C-level executives, a confident, self-driven hunter. My formula for success is straightforward- I build genuine trust with my clients and truly care about helping them run their businesses more securely and efficiently.KEY RESPONSIBILITIES✔ Researching and identifying key buyers and influencers at organizations who are responsible for decision-making on network security initiatives and active projects.✔ Identifying a prospect’s commitment level in terms of Budget, Product, and Timing.KEY ACCOMPLISHMENTS★ Developed over 100 new accounts for Entrust in 2015★ Brought in 200k of net new opportunities★ Helped to create innovative new lead generating techniques★ Assisted my team in driving $30 million year in salesAREAS OF SERVICE♦ SSL / Security Certificates♦ Entrust Discovery♦ Encryption♦ Hosted/On-Premise PKI Solutions♦ Physical and Digital Identity Access Management (IAM)♦ Authentication and Physical/Digital Security♦ (MDM) Mobile Device Management♦ BYOD Initiatives♦ Two Factor Authentication♦ Remote Access♦ Biometrics♦ Code Signing♦ Digital Signatures with Adobe (Adobe CDS)

Armonk, New York, Ny, Us

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer globally, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development, systems management; and the world's most advanced servers and supercomputers. I was brought on board at IBM as an Inside Collaboration Sales Representative after being recommended for the position by a former colleague. In this role, I focused on building new client relationships for IBM. My goal was to assist clients in understanding the benefits of our technology solutions that meet today's demanding business requirements. KEY RESPONSIBILITIES✔ Building C-level relationships to identify and develop opportunities in Smart cloud collaborative solutions. ✔ Selling Industry-tailored solutions to deliver consistent revenue, profit, and signings performance each quarter.✔ Implementing numerous territory strategies by segmenting accounts to develop credibility with C-Level Executives, leveraging tools such as: Social Networking, IT Benchmarking Analysis, Financials, and Industry Solutions✔ Delivered insights and recommendations during the business planning process✔ Collaborated and coordinate with IBM team members & Business Partners on delivering a solid value proposition to the clientKEY ACHIEVEMENTS★ 100% CLUB FOR Q3 2014★ 157% of revenue target ★ Top 20 (out of 800+ Sellers) SMART Leader (Social Score), for several months of 2014.★ TOP Gun training while having sales quota ★ Digital Sales Eminence Award 2014★ Created best practices for teams to sell on social media outlets-twitter, LinkedIn, etc

Rapid City, Sd, Us

National American University is a cornerstone of higher education, offering flexible degree programs designed for working adults seeking new careers, new adventures, and new lives. NAU helps students achieve their educational goals at over 35 campus locations, including online.After being recommended by a former colleague, I was recruited to become the Director of Admissions for a brand new campus recently opened by National American University. I had a staff of 8-10 direct sales team members reporting to me as we built the University’s Admissions Department from the ground up.KEY RESPONSIBILITIES✔ Hired, trained, managed, and supervised admissions advisers✔ Provided ongoing training for continued growth in enrollment and retention.✔ Monitored daily inquiry activity to ensure that prospective student inquiries are reported and logged properly.✔ Monitored all daily/weekly admissions activities to ensure consistent reporting for statistical purposes and compliance.✔ Conducted regular one-on-one coaching sessions with admissions advisers.KEY ACHIEVEMENTS★ Helped run open first campus in Richardson★ Built student population and sells team from scratch ★ Created new open house orientation for students ★ Enrolled over 200 students within 6 months ★ Earned highest start rate out of 20 campuses ★Tripled enrollments second quarter

Indianapolis, In, Us

American College of Education is an accredited, for-profit college based in Indianapolis, Indiana, delivering online master's, doctorate and specialist degree programs, and graduate-level certificates in Education. I was recruited from my position at Westwood College to develop the American College of Education’s enrollment process.KEY CONTRIBUTIONS✔ Provided information regarding admissions requirements and graduate program benefits to prospective students by phone and email✔ Provided excellent customer service to students through the application and enrollment processes, maintaining an 80% retention rate. Verified student employment status and education.✔ Advised students in program selection and registration✔ Provided general customer service to students from enrollment through graduation✔ Trained and mentored new hires

Denver, Co, Us

Westwood College, owned by Alta Colleges Inc., was an American for-profit institution of higher learning with 14 campus locations in five states and online learning options.I was recruited for an Admissions role while in the process of applying for a teaching position at the college. My primary role was to ensure that prospective applicants had a positive experience with the school and that they were well taken care of during the admissions process and even throughout their student experiences. I really enjoyed making an impact on students’ lives by helping them take the next steps in their educations.KEY CONTRIBUTIONS✔ Managed high volume of outbound phone contacts between the company and self-generated leads✔ Scheduled and conducted interviews with prospective students✔ Followed up with potential students through the enrollment completion process up to and including active attendance in school✔ Acted as a liaison between the student and appropriate college departments to facilitate a quality student experience✔ Communicated with students prior to the class start to identify potential concerns and facilitated solutions✔ Networked with a variety of contacts including existing students to promote the College and generate personal leads

Chicago, Il, Us

Sears Holdings Corporation is an American holding company headquartered in Hoffman Estates, Illinois. It is the owner of retail store brands Sears and Kmart, and was founded after the latter purchased the former in 2005. Sears Holdings owns the brand's Craftsman, Kenmore, and DieHard.KEY RESPONSIBILITIES✔ Proactively led the store to ensure business goals in revenue, expense, profitability, customer satisfaction, inventory shrinkage, and associate morale.✔ Selected, coached, and developed effective management staff in the store.✔ Recruited new hires and conducted new employee orientation✔ Actively managed the customer experience within the stores, ensuring all escalated customer issues were handled or resolved appropriately.✔ Ensured consistency of merchandising execution and operational processes within the store.✔ Fully optimized credit (e.g., share, AccountCare, new accounts) and other miscellaneous income opportunities within the store.

Doctor Of Management And Organizational Leadership, Business Administration And Management, General

M.B.A., Business

Bachelor Of Arts, Business Administration

Associate'S Degree In Merchandise Marketing, Marketing