Account Manager
CurrentManage a million pound, high profile account. Accountable for product launches, client relationship management, staff training and development, continual fragrance education and event planning and management. Accomplished at consistently hitting and often exceeding sales targets. Responsible for daily and monthly paperwork including target breakdowns, monthly business reports, stock files and orders, daily sales sheets and punctuality and attendance. Responsible for overseeing the development of less experienced team members and ensuring the achievement of a high standard of customer service. Resolve any customer complaints in a timely and effective manner. Coordinated an external festive event promoting new products to a wider audience, responsible for marketing event to ensure high attendance.