Natasha Lutz Email & Phone Number

Oversaw Executive business correspondence, calendar, and travel with discretion and tact while proactively anticipating company needs and plans for up to 2 founders and 5 C-level executives.✔ Successfully managed & coordinated complex administrative duties, including project-oriented assignments for the CEO requiring the use of sound judgment, assessment.

Bridged the gap between insurance adjusters and the insured to facilitate temporary housing placement.✔ Efficiently managed 100+ claims including amending contracts, executing insurance adjuster requests, and meeting both policyholder and adjuster needs.✔ Served as point of contact for all stakeholders including adjuster, public adjuster, and policyholder..

Coordinated all aspects of executive transportation reservations from inquiries to payment.✔ Managed 150+ daily domestic and international reservations, delivering outstanding customer service and coordination for executives and celebrities while coordinating special requests and fleet logistics.✔ Trained and coached new employees to exceed expectations on.

✔ Addressed customer service and any customer complaints or issues.✔ Handled PR activities and promoted store recognition through support of organizations such as the Forty Niners Foundation and supervised VIP autograph signings.✔ Handled loss prevention and deposits.✔ Placed cold calls and sent emails to promote fundraiser activities.✔ Promptly placed and.

✔ Researched new styles and provided tailored personal buying service to VIP clients.✔ Placed orders for customers and followed up on daily calls including cold calls to prospective clients.✔ Created and maintained visual displays and assisted in loss prevention.

✔ Responsible for rapid and innovative solutions to the inevitable exigencies of large event planning.✔ Organized and managed food clean up and tear down, packing equipment, returning all items to base, transportation to events, deliveries, flatware, and serving equipment.✔ Managed and decorated rooms and tables for events.✔ Supervised chefs, rentals.