Natasha Ottati Email & Phone Number

Remote

• Dedicated to the mission of keeping people and pets together

Houston, Texas, United States

• Led with compassionate care • Worked closely with doctors and fulfilled role as team lead directing other technicians to meet needs of the doctor.• Placed importance in helping families find affordable veterinary care in order to keep animals in their loving homes.

Houston, Texas

• Maintained organizational relationships with over 200 different foster parents, including donors, to regularly check in on foster animals and schedule them for check-ups.• Created two branded videos weekly to post on The Foster Facebook to showcase animals that were seeking foster home. Helped fast track the flow of animals going into foster homes.• Implemented the organization’s emergency responses to the Covid-19 pandemic and Hurricane Laura.• Updated existing training materials and created new training modules to effectively virtually train over 200 new foster families in 2021.• Helped to save 1,547 animals in 2021; representing an average growth rate of 8% per annum since I took over the department.• Helped to save 1,475 animals in 2020 by finding them foster homes. Representing a 7% increase in fostered animals compared to the previous year.• Work closely with veterinarians to evaluate animal behavior and health to find alternatives to euthanasia.• Assisted in coordination of adoptions for foster pets coming back from foster care• Regularly attend management meetings to discuss and offer solutions to operational problems between the foster department and other departments.

Houston, Texas

• Handle day-to-day tasks such as answering phones and responding to emails• Interview all new hires and organize all paperwork required for on-boarding• Work Remotely• Arrange courses and events• Coordinate with staff and clients to ensure courses and events are organized and staffed properly• Respond to new and existing customer inquiries and requests

Buffalo/Niagara, New York Area

• Tutored two students in SOC 206: Social Problems• Met with students weekly, outside of class, to develop study skills and review course material• Nominated by Faculty

Buffalo/Niagara, New York Area

• Worked in conjunction with the case manager to perform assigned tasks • Maintained and organized up-to-date confidential patient records• Recorded accident reports in Microsoft Excel using various coding techniques • Visited residents weekly to ensure customer satisfaction and service quality • Completed room on-boarding for incoming residents• Gained experience in social work and services• Worked 10 hours per week alongside registered nurses and social workers• Analyzed departmental documents for appropriate distribution and filing. • Verified data integrity and accuracy

Plattsburgh, New York

• Attended to customers in need of fitting rooms and size variants• Organized clothing racks and shelves, facilitating a quality customer experience• Alerted customers to upcoming sales events and promotions• Completed all daily tasks and special assignments with an efficient and quality-driven approach• Completed all cleaning, stocking and organizing tasks in assigned sales area• Responded to customer concerns with friendly and knowledgeable service• Welcomed customers into the store and helped them locate items• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms• Managed work while taking online summer classes

Master'S Degree, Sociology, 3.59

Concentration in Applied Social Research Combined (BA/MA) five-year program completed in four years Graduated with 3.59 GPA Thesis: Gender.

Bachelor'S Degree, Sociology

Activities and Societies: Sociology ClubGained knowledge in data collection and analysis, report writing based on original research.