Natasha Pickens Email & Phone Number

Arlington, Texas, United States

Arlington, Texas, United States

Manages, coaches, trains, and oversees continuous development of a diverse team of 4 team leads, 2 quality control associates and 50+ hourly associates across 5 departments. I have daily interactions with Sr. Managers, Directors and VP’s, of transportation, distribution, retail systems, supply chain, product management and systems, to report daily plans and overview of daily performances across multiple departments. Liaison between senior management, retail store management and the distribution center. Increased buildings’ retail stores supported from 28 to 56 with 10 more stores planned for FY22. Assisted with development and redesign of labor management system to increase efficiency and production output in operations. Participates with senior management in establishing meaningful goals, policy guidelines and continuous process improvements, pertaining to operations and helps develop effective plans and programs to achieve goals and objectives. Oversee production and accuracy standards meet distribution center's KPI’s and company objectives. Coordinate daily workload for production and wave planning for daily, weekly, and monthly targets and goals. Responsible for assigning work across multiple departments and shifts, meeting completion dates, interpreting and ensuring consistent application of organization policies

Fort Worth, Tx

Lead a diverse team across two departments overseeing production of raw materials into finished goods. Monitored multiple reports for the outbound production and coordination of inventory of raw materials. Created daily and weekly operational plans by calculating man hours and machine hours needed against sales forecast. Developed reporting system to show production machines run times against finished goods processed for operations director and senior leadership. Improved customer product feedback errors by implementing a new process to record and categorize errors by separating errors by issue and department(s) and defining the root cause and decreasing over operation errors.Shipping Team Lead, January 2010 – August 2012• Received the Shining Star Award for 2010• Received the Above and Beyond Award for 2010 & 2011Improved Customer Satisfaction and on time delivery by creating a new packing process for the warehouse through kaizen events. Implemented a new process and increased efficiency by helping to create a reporting system that assisted in coordinating orders according to due date and updating LTL operation process. Promoted to supervisory level due to outstanding performance and contributions. Distributor Specialist, July 2007 – December 2009Proactively identified improvements to customer service utility page and selected as partner/tester with IT prior to final integration. Managed all international intercompany orders. Increased customer satisfaction through effective management of 21 regional distributor accounts from receipt of orders through invoicing, handling and successfully resolving problem.

Roanoke, Texas

Picking, Packing, Inventory, Replenishment, Manifest, Order Consolidation

Bachelor Of Business Administration (Bba), Business Administration And Management

Associate Of Arts (Aa)

Associate Of Arts And Sciences (Aas), Business Administration, Management And Operations