Natasha Rigsby Email & Phone Number

Lake Buena Vista

Alpharetta, Georgia

* Oversee operations for a high-volume animal hospital; grew revenues by $600K over an 18-month period through inventory control, staff training, and streamlining ordering processes* Perform all facets of HR, including employee relations, recruitment/employment, onboarding, training, performance management, policy implementation, OSHA compliance, and compensation and benefits administration* Responsible for marketing/advertising, budgets, operating expenses, business growth… Show more * Oversee operations for a high-volume animal hospital; grew revenues by $600K over an 18-month period through inventory control, staff training, and streamlining ordering processes* Perform all facets of HR, including employee relations, recruitment/employment, onboarding, training, performance management, policy implementation, OSHA compliance, and compensation and benefits administration* Responsible for marketing/advertising, budgets, operating expenses, business growth, forecasting and P&L review, establishing goals, analyzing and implementing new services, products or procedures* Partner with vendors to train staff on special diets, preventatives, and medications Show less

Alpharetta, Ga

* Led the opening of a new restaurant concept in a new $600M, mixed-use development * Responsible for full employee life-cycle from hiring to termination, training new employees, coaching and mentoring leaders and staff* Delivered above-average results for cost of sales, labor, and revenue and profits through inventory controls, labor management, detailed training and strong accountability

* Oversaw multiple units generating revenues exceeding $18M annually with a team of up to 8 direct-report leaders and 100+ hourly employees * Drove innovative business improvements, including a first-of-its kind VIP offering at Walt Disney World, which generated nearly $500k in incremental revenue, through strong change management and performance management skills executed in a fast-paced environment* Project Manager for a draft beer expansion project, resulting in a 47% IRR;… Show more * Oversaw multiple units generating revenues exceeding $18M annually with a team of up to 8 direct-report leaders and 100+ hourly employees * Drove innovative business improvements, including a first-of-its kind VIP offering at Walt Disney World, which generated nearly $500k in incremental revenue, through strong change management and performance management skills executed in a fast-paced environment* Project Manager for a draft beer expansion project, resulting in a 47% IRR; Developed analytical models to track performance metrics* Utilized excellent written and oral communication skills to foster a trusting environment while driving business results* Led team to align processes and people to drive results while effectively managing conflict that arises from change * Led, mentored, and coached 20+ Professional Management Interns and was selected to be a Leader of Leaders for the Emerging Leaders program* Member of the Talent Planning & Succession team, partnering with Executive leadership* Special Projects including: Liaison for Disney’s Hollywood Studios™ F&B team with Training Manager and department* Utilized Just-In-Time data to drive results, improving guest satisfaction scores by 5%* Supported Global initiatives – Created commitment through consistent coaching, team building, relationship building, diversity & inclusion, “living” the culture, and leading with honesty and integrity Show less

* Oversaw all daily operations of a $9M+ location and led a team of 100+ to deliver legendary service to every guest, resulting in increased profits to plan by 2%* Training and Development Manager – Responsible for orientations, training, evaluating, coaching and delivering feedback on all Managers-In-Training and hourly employees* Developed and implemented a Conversion Program that generated more than $250,000 in additional retail sales versus budget in 10 months* Retail and… Show more * Oversaw all daily operations of a $9M+ location and led a team of 100+ to deliver legendary service to every guest, resulting in increased profits to plan by 2%* Training and Development Manager – Responsible for orientations, training, evaluating, coaching and delivering feedback on all Managers-In-Training and hourly employees* Developed and implemented a Conversion Program that generated more than $250,000 in additional retail sales versus budget in 10 months* Retail and Food & Beverage inventories weekly/monthly achieving below-budgeted results regularly in addition to budget planning, P&L execution and management, business reviews, and labor analysis* HR functions including, but not limited to: interviewing, hiring, terminations, benefits review, performance evaluations, orientations, coaching and counseling Show less

Bachelor, Business Administration

Dean's List 2011-2014 Full-time student while working full-time as an Area Manager at Walt Disney World

Psychology

Activities and Societies: Women’s Division One Soccer Team, Alpha Sigma Alpha