Natasha Singh Email and Phone Number

With almost 2 years of experience as an Assistant Manager in Financial Advisory, Customer Service Relationship, Key Account Management, New Business Acquisition, Sales Promotion and CRM Management. With keen interest in Customer service, Relationship Management and Effective Communication.Counseling customers on various Retail banking, Corporate Banking and Digital banking products and services.Generating new business by selling to prospective and existing clients.Acting as a Digital Ambassador for the branch for consecutive two years.Assisting in meeting financial targets of the branch for FY 2021-2022, 2022-2023.Trained, Motivated and Empowered team of 7 members to ensure achievement of targets and incentives.Ensuring smooth operations of the branch with effective decision making and delivering customer satisfaction.

With 3+ years of experience as Customer Service Representative in India's third largest public bank. With strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with customers.Provided assistance to clients.Operated the cash drawer.Resolved payment and order disputes.Confirmed payments, refunds, etc.Explained products and benefits.Provided excellent technical support.