Nate Alcorn Email & Phone Number

- Launched and managed the Onboarding SFDC custom object, improving process compliance and data efficacy.- Led SFDC enhancements and bug fixes, driving operational excellence in Customer Experience.- Implemented a new hire curriculum, reducing ramp time by 30% and increasing early contributions by 20%.- Enabled cross-functional operational process.

Remote

Tempe, AZ

San Luis Obispo, California Area

• Manages the planning, development, and execution of three multi-day orientation programs, serving over 25,000 new students and guests annually.
• Supervises, recruits, trains, and evaluates multiple highly-engaged teams of student leaders as well as addresses and manages all staffing issues with consistency.
• Supervises, recruits, trains, and evaluates two full-time summer professional staff members.
• Effectively delegates tasks and holds teams and individuals accountable.
• Develops and advances training curriculum of 900 Week of Welcome Orientation Leaders as well as development of orientation programming.
• Cultivates positive and productive environments that empowers successful leadership teams of undergrads, graduate students, and professionals.

Clemson, SC

• Selected, co-supervised, trained, and evaluated 20 resident assistants in a First Year Experience residential community.
• Implemented residential curriculum in community of five buildings of approximately 700 first-year students.
• Fostered team, individual, and self-development through use of StrengthsQuest.
• Participated in on-call rotation responsible as next line of response above resident assistants for approximately 3,000 (one half) of on campus residents and on campus Greek Life housing.
• Served as hearing officer for conduct cases referred by the Office of Community and Ethical Standards.
• Collaborated with academic and college partners to implement Living Learning Community initiatives.

Flagstaff, Arizona

• Recruited prospective first year and transfer students and their families for undergraduate enrollment.
• Educated and advised students and families on federal financial aid system, scholarships, campus and city community, admissions requirements, application process, transfer credit, and university services with excellent.
• Advocated for underrepresented populations and First Generation College students through admissions process.
• Presented hour-long daily on-campus visit and off-campus presentations to prospective students and families.
• Attended high school and community college visits, college fairs, receptions, and a variety of events to visit in person with students and family members as university representative.

• Led and supervised 35 Orientation Leaders in co-supervision model through 10 two-day and six one-day orientation sessions
• Planned and facilitated activities, events, and retreats for orientation team and new students.
• Recruited, hired, and trained undergraduate students to be Orientation Leaders.
• Facilitated conflict resolution conversations with team members to improve team dynamic and rapport.
• Created orientation training week and leadership class curriculum on topics such as social justice, leadership, and campus knowledge.
• Established and maintained partnerships with administrators and departments across campus and in community.

Master Of Education (M.Ed.), Counselor Education: Student Affairs

Activities and Societies: - Class Speaker, Masters Graduate Cohort Graduation and Hooding Ceremony - Print Advisor Internship with Clemson.

Bachelor Of Science (B.S.), Journalism

Activities and Societies: Orientation Leader, Associated Students of NAU, The Edge, The Lumberjack Student Press, The NAU Adventure Club.