Product and Program Manager with 13+ years of experience in the e-commerce industry successfullymanaging first of its kind digital and physical products for the world’s number one online retailer. Proven history of launching hundreds of products and programs strategically driving a go-to-market strategy, long term sustainability, problem solving and performance at scale. Through my passion for customer experience I have successfully driven 3 products to the top positions in the industry with my ability to work backwards from the customer and effectively communicate the direction, goals and strategies to senior leaders. Excellent reputation and performance record for resolving issues, improving customer satisfaction, and driving overall operational improvements.