We engage, empower, and improve life for residents in the City through technology.Building digital experiences designed around the needs of our constituents. We work to make these tools beautiful, welcoming, and highly useful. I work on digital initiatives and tools with departments across the City. Our small group of design, engineering, and content specialists keep the City focused on end users and their needs.Our Guiding Principles - Act as a helpful human - Help people navigate their portion of the system - Equal parts warm and official - Build an energizing environment

In New York City, there are multiple, local neighborhood clean-up groups that plan regular community clean-up events. Many of these groups started in 2020, during the Pandemic, as a way to get outside and help their community. These groups play a vital role in keeping the city clean and we would like to support their efforts. The Sanitation Foundation recently completed an opportunity assessment to better understand the needs of these clean-up groups and our potential role in helping them sustainably grow.

National Volunteer Week EqualithonWorking with our partner/Client, The Episo FoundationProject Goal - Scaling solutions for women with low income by submitting ideas for the design of The Episo Foundations website.

LectriumInternal Electrician & Manager PortalUX Researcher & UI DesignerDesign Team: Aiden Savitch, Alex Cha, Nate Arthur-Briefed by our client on the project, we were presented with a large scope of work to take on. After discussion and understanding our client MVP, we narrowed the scope to one specific goal-Our task was to create a platform for electrical company managers to use to source job leads, manage their employees, assign jobs, communicate with customers, and receive payment for completed jobs-We interviewed 7 candidates in an effort to learn the ins and outs of the life of an electrician and their managers. Gaining valuable insight to take into consideration when ideating our designs-Competitive & Comparative analyses were the primary research methods utilized during the project. We were creating this from the ground up and seeing how similar platforms worked was highly beneficial-Created sketches, low to mid-fidelity wireframes, and a clickable prototype to take to some usability tests. -Packaged our design system for handoff to our client upon project completion. This included all our synthesized research findings from interviews, c & c analyses, and usability test results. A Style guide for our mock-up and all other deliverables required to take the design into developmentTools Used:-Figma-Notion-Google Suite-Miro-Slack

IKEAWebsite Revision & Feature UpdateUX Researcher & UI DesignerDesign Team: Brittany Nichols, Stephanie Ma, Nate Arthur-Presented with 3 problems for the project, user interviews gave our team direction when deciding where to focus our research- Affinity mapping provided us with key insights to aid our research & design direction-Created 3 personas to encompass all of our potential users-Drafted sketches and wireframe mock-ups to present our ideas for testing-Conducted usability tests to verify and refine our design decisions-Successfully implemented features & revisions to the site without disrupting the current branding-Presented data & results from research and testing to confirm our findings and revisionsTools Used:-Figma-Notion-Google Suite

South Coast Sports Website Redesign & BrandingUX Research & UI Design-Conduct user interviews & collect survey data-Synthesize research leading to the creation of user personas-Create Low fidelity wireframes based on initial sketches-Conduct contextual inquiries to understand users impression of the redesign-Take research into consideration when moving into mid/high fidelity mockups-Iterate on designs and website layouts based on user feedback-Finalize website redesign and present findings to stakeholdersTools Used:-Figma-Notion-Google Suite

ActivActivity 'Meet Up' AppUX Research & UI Design-Researched target users to develop and design a new app-Branding and color scheme creation-User interviews, contextual inquiries, competitive/comparative analysis, site mapping-Data & research synthesis to develop a persona-Produced initial sketches as a base for low fidelity wireframes-Conduct usability testing and make adjustments based on findings and user insight-Present a mid-fidelity prototype to stakeholders for approval & feedback-Address the next steps moving forward in the design process Tools Used:-Figma -After Effects -Miro-Optimal Sort

As a dedicated and flexible employee, I brought a positive attitude and great work ethic to every challenge I faced. I became a valuable asset to my company by working in 9 different offices depending on business needs. I demonstrated adaptability, organization, and critical thinking on a regular basis.- Precise time management and meticulous organization were essential to my success- Creative problem-solving and critical thinking provided innovative solutions to accomplish my tasks- I demonstrated flexibility and adaptability by working out of 9 offices depending on business needs - I had to learn quickly, think on my feet, and maintain clear communication with supervisors- I empathized with my customers, forming great relationships with the people I engaged with

As a dedicated and flexible employee, I brought a positive attitude and great work ethic to every challenge I faced. I became a valuable asset to my company by working in 9 different offices depending on business needs. I demonstrated adaptability, organization, and critical thinking on a regular basis.- Precise time management and meticulous organization were essential to my success- Creative problem-solving and critical thinking provided innovative solutions to accomplish my tasks- I demonstrated flexibility and adaptability by working out of 9 offices depending on business needs - I had to learn quickly, think on my feet, and maintain clear communication with supervisors- I empathized with my customers, forming great relationships with the people I engaged with

As part of the management team, I assisted with devising and executing a clear plan of action to streamline the process of opening this restaurant. I demonstrated my willingness to succeed by dedicating all my efforts to the hiring, onboarding, and training of our culinary team. Communication and team collaboration were essential to our success. - Team leadership, mentorship, and great communication across all teams allowed for my success in this role- Created production standards, developed daily prep lists, and oversaw restaurant operations- Organized products in-house and conducted monthly inventory to keep food cost within company standards- Created workflows to streamline efficiency during peak business hours and offered assistance to my team members- Engaged with guests to empathize with their experience and learn ways to improve our service

Taking on a leadership role after accepting a promotion, I was tasked with facilitating weekly food orders, maintaining up-to-date product inventory, providing assistance to my team, and ensuring a high level of execution during business hours.- Demonstrated strong team leadership, a sense of urgency, and attention to detail- Created training guidelines for new hires to ensure a smooth onboarding and clear knowledge of expectations- Generated revolving seasonal menus and weekly specials to enhance the guest experience- Provided consistent and clear communication across multiple levels of management to create a great working environment increasing morale and overall team success

Brought on board by a former colleague to assist in the process of opening this new pizzeria. My contributions included organizing and creating workstations, developing menu items, training new staff, and providing guidance to team members during the first months of operation. - Assisted in the creation of daily workflows, menus, recipes, staff preparation, and training guidelines- Working closely with the owner and chef, I sought out local food purveyors, made connections with local farmers, and helped finalize the initial menu for opening day- Ensured guest satisfaction by implementing production guidelines and training regimens for staff- Fostered a fast-paced mindset for new team members to ensure timeliness and efficiency

Working alongside the executive chef and my culinary team, I was responsible for the execution and timely delivery of multi-course meals for a variety of event types ranging in size from 10 people to over 1000 guests. I was required to maintain a high level of organization and provide clear communication across multiple levels to ensure efficiency.- Engaged with clients and collaborated with event coordinators to develop event-specific menus- Oversaw the food ordering process to ensure the right products were available in-house to execute each event- Organized regular meetings with my team and front-of-house staff to ensure clear communication for each event- Mobilized my team by delegating tasks and creating schedules ensuring consistency in a high-stress environment- Updated and conducted monthly inventory to keep food costs within company standards and minimize waste