Natelia C. Email & Phone Number

United States

Tampa, Florida

• As an Engagement Consultant I oversee all aspects of client-facing engagement and solutions-focused strategies to connect an assigned book of business of 900+ accounts with CIGNA products and services. I consult with.
• Lead end-to-end management of Health Improvement Fund processes to seamlessly execute wellness initiatives from design through implementation.
• Collect, analyze, and interpret data used to design high-impact, visually appealing presentations that illustrate findings and recommendations based on their workforce, goals, and budget.
• Increase sales by identifying a diverse product mix that meet the needs of each employer wellness program, driving consistent wellness program development.
• Build partnerships with clients as the subject matter expert and point of contact for coordinating open enrollment events and developing virtual and in-person open enrollment presentations.

Tampa, Florida

• As a Presale Analyst I managed Request for Proposal processes with a keen focus on maintaining compliance with established deadlines, following all state and market specific mandates, and driving profitable growth for.
• Partnered with sales teams, account managers, and underwriting departments on proposal activities.
• Ensured accuracy and completeness by auditing presale team request for proposals and resolving daily service issues in a timely manner to avoid risks.

Saint Petersburg, Florida

• As an Enrollment Specialist I supported client engagement efforts to increase enrollment, identify pain points, and reestablish relationships with members. I was also responsible for contacting 50+ members per month to.
• Performed administrative functions including processing 30-40 HIPPA release documents daily.
• Conducted root cause analysis to identify issues and recommend process improvements for enrollment.
• Streamlined processes by writing standard work instructions for receipt and withdrawal of HIPPA release forms.

Saint Petersburg, Florida